Apprentice Pharmacy Technician
Old Catton Pharmacy
NORWICH (NR6 7HS)
Closes in 19 days (Monday 25 August 2025)
Posted on 5 August 2025
Contents
Summary
We are looking for someone dispenser qualified with good communication and customer service skills, is smartly dressed with an excellent command of the English language and organisational skills. This is because you will be talking to a variety of patients who will each have individual needs, so these types of skills are very important to us.
- Wage
-
£20,892.81 a year
Check minimum wage rates (opens in new tab)
£12.21 p/h
- Training course
- Pharmacy technician (integrated) (level 3)
- Hours
-
Shifts to be confirmed between Monday – Saturday.
38 hours a week
- Start date
-
Monday 1 September 2025
- Duration
-
2 years
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Support with patient consultations
- Dispensing medicine
- General admin
- Dealing with over-the-counter and phone enquiries
- Use of the computer and pharmacy-specific software
- Checking off and unpacking orders
- Stock management
- Date checking of stock
- Processing NHS prescriptions
Where you'll work
94 THE PADDOCKS
NORWICH
NR6 7HS
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
WOODSPEEN TRAINING LIMITED
Training course
Pharmacy technician (integrated) (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Recognise and work within their scope of practice and skills,
- Use relevant data and information to make effective decisions
- Accurately retrieve and reconcile information about a person’s medicines
- Accurately assemble prescribed items
- Issue prescribed items safely and effectively and take action to deal with discrepancies carry out an accuracy check of dispensed medicines and products
- Accurately perform pharmaceutical calculations to ensure the safety of people
- Apply the principles of clinical governance and ensure person’s confidentiality
- Assess a person’s present supply of medicines and order appropriate medicines and products.
- Receive requests for medicines, including prescriptions, and check for their validity, safety and clarity, taking action to deal with any problems with the person directly
- Demonstrate operational skills within their scope of practice
- Provide a safe, effective and responsive pharmacy service
- Take personal responsibility for the legal, safe and efficient supply of medicines
- Apply the principles of governance to pharmacy operational processes
- Ensure the confidentiality of patient data.
- Communicate and work effectively with members of the multidisciplinary team
- Explain the impact of audit and evaluation on the quality of pharmacy operations and services
- Engage others in the improvement of processes and systems
- Effectively use systems to support the safe and effective management and supply of medicines
- Listen to a person, understand their needs and interpret what matters to them.
- Give the person all relevant information and advice in a way they can understand, so they can make informed decisions about their health and wellbeing
- Optimise a person’s medicines to achieve the best possible outcomes.
- Obtain relevant information from people – including patients, carers and other healthcare professionals – and use it to optimise care appropriately
- Adapt information and communication to meet the needs of particular audiences
- Check and review their own and others work effectively
- Suggest and implement personal goals and methods of improvement
- Maintain CPD outcomes that meet with regulatory requirements
- Identify and respond effectively to errors and near misses
- Ensure effective safeguards are in place particularly for children and vulnerable adults
- Prioritise time and resources effectively to achieve local and national objectives
- Respond to medical emergencies
- Ensure that health and safety controls are embedded and working
- Effectively supervise other members of the team
- Recognise and work within their scope of practice and skills,
- Use relevant data and information to make effective decisions
- Accurately retrieve and reconcile information about a person’s medicines
- Accurately assemble prescribed items
- Issue prescribed items safely and effectively and take action to deal with discrepancies carry out an accuracy check of dispensed medicines and products
- Accurately perform pharmaceutical calculations to ensure the safety of people
- Apply the principles of clinical governance and ensure person’s confidentiality
- Assess a person’s present supply of medicines and order appropriate medicines and products.
- Receive requests for medicines, including prescriptions, and check for their validity, safety and clarity, taking action to deal with any problems with the person directly
- Demonstrate operational skills within their scope of practice
- Provide a safe, effective and responsive pharmacy service
- Take personal responsibility for the legal, safe and efficient supply of medicines
- Apply the principles of governance to pharmacy operational processes
- Ensure the confidentiality of patient data.
- Communicate and work effectively with members of the multidisciplinary team
- Explain the impact of audit and evaluation on the quality of pharmacy operations and services
- Engage others in the improvement of processes and systems
- Effectively use systems to support the safe and effective management and supply of medicines
- Listen to a person, understand their needs and interpret what matters to them.
- Give the person all relevant information and advice in a way they can understand, so they can make informed decisions about their health and wellbeing
- Optimise a person’s medicines to achieve the best possible outcomes.
- Obtain relevant information from people – including patients, carers and other healthcare professionals – and use it to optimise care appropriately
- Adapt information and communication to meet the needs of particular audiences
- Check and review their own and others work effectively
- Suggest and implement personal goals and methods of improvement
- Maintain CPD outcomes that meet with regulatory requirements
- Identify and respond effectively to errors and near misses
- Ensure effective safeguards are in place particularly for children and vulnerable adults
- Prioritise time and resources effectively to achieve local and national objectives
- Respond to medical emergencies
- Ensure that health and safety controls are embedded and working
- Effectively supervise other members of the team
Training schedule
Pharmacy technician (Integrated level 3) to be delivered online by Woodspeen Training.
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
- Science (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Number skills
- Logical
- Team working
- Initiative
- Non judgemental
- Patience
Other requirements
Must hold a Level 2 pharmacy Apprenticeship / Dispenser qualification – this is essential. Please check travel times to/from the vacancy. If travelling by public transport, always check timetables before applying.
About this employer
Old Catton pharmacy is located in a parade of shops in Norwich in Norfolk It provides a variety of services including dispensing of NHS and private prescriptions, the New Medicines Service (NMS) and the Pharmacy First service under Patient Group Directions (PGDs). It also provides medicines in multi-compartment compliance packs to people who need extra support taking their medicines.
https://www.nhs.uk/services/pharmacy/old-catton-pharmacy/FJ095 (opens in new tab)
After this apprenticeship
- Full-time permanent role for the right person
- Register with the GPhC upon completion
Ask a question
The contact for this apprenticeship is:
WOODSPEEN TRAINING LIMITED
Sam Moreton
samuel.moreton@woodspeentraining.co.uk
The reference code for this apprenticeship is VAC1000335530.
Apply now
Closes in 19 days (Monday 25 August 2025)
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