Business Administration Apprenticeship
The MOT Service Centre Tipton
WEST MIDLANDS (DY4 9AB)
Closes in 13 days (Monday 18 August 2025 at 11:59pm)
Posted on 4 August 2025
Contents
Summary
The MOT Service Centre Tipton are recruiting a new Level 3 Business Apprentice to liaise with workshop staff and suppliers, and assist customers.
- Wage
-
£11,778 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Hours to be confirmed with employer.
30 hours a week
- Start date
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Monday 25 August 2025
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
The person will be responsible with:
- Updating customer details
- Booking in appointments for quotes and jobs
- Liaising with new and existing customers, sales (including; calls, emailing and networking)
- Dealing with the workshop staff and suppliers
- Meeting with potential clients to discuss the repairs
- Liaising with customers (F2f, Calls, emails)
- Updating existing policies
- Maintaining client relationships
Where you'll work
T/A MOT SERVICE CENTRE
UNIT 1 HURST LANE
TIPTON
WEST MIDLANDS
DY4 9AB
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
CITY OF WOLVERHAMPTON COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- Business Administrator Level 3 Apprenticeship Standard
- Training for the Apprenticeship will be with City of Wolverhampton College
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Team working
Other requirements
An opportunity for a long career progression within the motor vehicle industry.
About this employer
It is imperative to get a Car Service routinely to ensure your vehicle's exemplary performance. To avoid any unprecedented vehicle breakdowns and accidents, car servicing has a crucial role to play. At MOT Service Centre, our experts conduct MOT check Tipton and inspections on different components of your car. We provide you with interim service, full service, major service and seasonal checks.
After this apprenticeship
- After successfully completing this apprenticeship there will be possibility of a permanent role with future advancements within the company
Ask a question
The contact for this apprenticeship is:
CITY OF WOLVERHAMPTON COLLEGE
Laura Aston
headl@wolvcoll.ac.uk
The reference code for this apprenticeship is VAC1000335439.
Apply now
Closes in 13 days (Monday 18 August 2025 at 11:59pm)
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