Apprentice Office Administrator (36248)
Cerberus Receivables Management
Manchester (M50 2NP)
Closes in 27 days (Friday 29 August 2025)
Posted on 1 August 2025
Contents
Summary
An exciting opportunity to join a forward thinking, fast growing office based in Salford. This role would suit an individual who is interested in a busy and varied role, working well within a team but also able to think and work independently.
- Wage
-
£15,000 a year
- Training course
- Business administrator (level 3)
- Hours
-
9am – 5pm, Monday to Friday
37 hours 30 minutes a week
- Start date
-
Monday 8 September 2025
- Duration
-
2 years
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
A normal day would include:
• Opening and logging incoming post & distributing
• Photocopying, scanning & filing
• Delivering great customer service
• Ability to handle inbound calls
• Provide support to the wider administration team as required & assisting busy team and Office Manager with general administration tasks
• Booking meeting rooms and appointments
What you could go on to do
Collections Executive – involving considerable time on the phone
How you will be supported
Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role.
What will happen next
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:
• More about this vacancy and any others you are suitable for
• Any training you need to complete
• What the next steps will be
How you could get there
If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take.
Where you'll work
26 Missouri Avenue
Salford
Manchester
M50 2NP
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
THE GROWTH COMPANY LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Level 3 Business Administrator apprenticeship standard
Requirements
Essential qualifications
GCSE in:
- English (grade A*-C/9-4)
- Maths (grade A*-C/9-4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Administrative skills
- Team working
- Initiative
- Good telephone manner
- Able to prioritise
- Friendly
- Outgoing
- Confident
About this employer
Cerberus Receivables Management is part of the Cerberus Group of Companies who provide specialist advice and solutions in the recovery and realisation of distressed assets and debt. Incorporated into the group to compliment the asset management services in the early part of 2009, CRM has quickly established a reputation for the delivery of high quality receivables management solutions into Insolvency Practitioners and providers of Invoice Finance. As part of a well-established and financially stable group, the business has been able to attract a high calibre team. Our recoveries expertise comes from both the public and private sector with specific knowledge of all aspects of credit and risk management. Our team have experience of collections in both trading and distressed situations across the broad face of industry. Cerberus Receivables Management now forms part of a 100 strong team providing a diverse range of asset realisation solutions throughout the UK to a nationwide client base.
After this apprenticeship
Possible progression within the company.
Ask a question
The contact for this apprenticeship is:
THE GROWTH COMPANY LIMITED
The reference code for this apprenticeship is VAC1000335221.
Apply now
Closes in 27 days (Friday 29 August 2025)
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