Pharmacy Services Assistant Apprentice (Level 2)

Fakir Pharmacy

BIRMINGHAM (B12 9LY)

Closes in 13 days (Friday 15 August 2025 at 11:59pm)

Posted on 1 August 2025

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Summary

This is a great opportunity for someone who is keen to get into Pharmaceuticals. We are keen to recruit the right candidate. You will be working alongside pharmacy technicians while under the supervision of the pharmacist. This employer values apprenticeships and will provide all the support you will need to thrive in this environment.

Wage

£13,741 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course
Pharmacy services assistant (level 2)
Hours
Monday - Friday, 9.00am - 5.00pm, shifts, may work evenings and weekends.

35 hours a week

Start date

Monday 1 September 2025

Duration

1 year 6 months

Positions available

2

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Replenishing stock, keeping shelves and shop area tidy
  • Stock management and ordering from wholesaler (via computer after training). This also includes receiving stock delivery and putting away stock. Periodic date checking of stock
  • Cleanliness of the shop - cleaning shelves, counter, floor etc.
  • Cleanliness of other areas of the shop will be followed on a cleaning rota
  • Liaising with the doctor surgery - collecting prescriptions and keeping good working relations with the surgery staff
  • After training, being able to prepare patient prescription collection list, order prescriptions for patients via phone/walk-in
  • After training, being able to use the Pharmacy labelling system and other company software
  • Sign up patients for repeat prescription service
  • After training being able to sell OTC medicines with advice
  • Dealing with customer queries, face to face and over the phone
  • Maintain a professional manner at all times
  • Serving customers, operating cash register and taking credit card payments
  • Ordering dispensary stock, putting away dispensary stock and periodically date checking
  • All processes involved with dispensing of prescriptions
  • This includes using the Electronic Prescription Service
  • With the ever-changing roles in the pharmacy, we would expect you to adapt to such changes and take on new roles to help meet the needs of the business

Where you'll work

200 EDWARD ROAD
BALSALL HEATH
BIRMINGHAM
B12 9LY

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

BIRMINGHAM METROPOLITAN COLLEGE

Training course

Pharmacy services assistant (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • receive and log prescriptions
  • assemble prescribed items, undertake an in-process accuracy check and issue prescribed items
  • work according to legislative requirements, and organisational policies
  • order, receive, maintain and issue pharmaceutical stock
  • provide appropriate advice when authorised on supplied medicines and products, their storage and disposal
  • work within the parameters of Standard Operating Procedures (SOPs) of the pharmacy
  • act in accordance with systems and organisational governance
  • recognise and act within the pharmacy regulatory, legal and ethical standards
  • support the team in the development of others
  • maintain and further develop your own skills and knowledge through development activities; maintain evidence of your personal development and actively prepare for and participate in appraisal
  • communicate effectively with the public, carers and other health and social care professionals using a range of techniques to determine their needs, and keep information confidential
  • handle information (record, report and store information) related to individuals and/or patients in line with local and national policies
  • use pharmacy IT systems and other IT resources according to legislative requirements and organisational policies
  • demonstrate person centred care and support within a pharmacy setting
  • make pharmacy patients and patient safety your first concern
  • use judgement and refer service user as appropriate to another member of the team, GP, healthcare worker, manufacturer etc
  • maintain the interests of patients and the health of the public
  • promote and advocate equality, diversity and inclusion
  • promote healthy lifestyles to customers
  • work safely within the parameters of your role using Standard Operating Procedures
  • apply policies which relate to health and safety at work
  • act appropriately in situations to prevent harm to yourself and others

Training schedule

Level 2 Pharmacy Assistant Apprenticeship Standard:

  • A competence-based qualification i.e. NVQ/QCF
  • A knowledge-based qualification i.e. Technical Certificate
  • Employer Rights & Responsibilities
  • Personal Learning & Thinking Skills
  • You will be required to attend our Matthew Boulton College 1 day per week

Requirements

Desirable qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)
  • Science (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Initiative
  • Non judgemental
  • Patience

Other requirements

This employer is looking for an immediate start with a candidate who has strong GCSE results, so please only apply if you meet these criteria.

About this employer

Community based pharmacy serving the local people of Balsall Heath and surrounding areas. Providing first line care and support with a dedicated team of experienced staff.

After this apprenticeship

Potential progression at Fakir Pharmacy into a Level 3 Pharmacy Technician role.

Ask a question

The contact for this apprenticeship is:

BIRMINGHAM METROPOLITAN COLLEGE

BMet Recruitment Team

recruitment@bmet.ac.uk

0121 362 1122

The reference code for this apprenticeship is VAC1000335185.

Apply now

Closes in 13 days (Friday 15 August 2025 at 11:59pm)

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