Project Implementation and Training Support Apprentice (Business Administration)
Nottinghamshire Health Informatics (Sherwood Forest Hospitals)
Sutton-In-Ashfield (NG17 4JL)
Closes in 16 days (Monday 18 August 2025 at 11:59pm)
Posted on 1 August 2025
Contents
Summary
Are you looking to start a career with the area's largest employer in a role that will make the most of your friendly and confident personality whilst developing your administrative skills and overall understanding of how a business runs? If so, we would love to hear from you.
- Wage
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£14,918.80 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
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Monday-Friday between 8.30am-4.30pm.
37 hours 30 minutes a week
- Start date
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Monday 1 September 2025
- Duration
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1 year 6 months
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- To provide general office and administration support services
- To undertake general office duties, for example, answering the telephone, taking messages, filing, photocopying, Diary Management using Outlook to book and amend meetings and dealing with outgoing post
- Telephone and face-to-face contact with all members of the Trust, taking messages and passing them on efficiently and dealing with enquiries
- Contribute to the scheduling and monitoring of Training Sessions and publishing them on the Training Booking portal in a timely manner
- Contribute to the preparation and effective running of training sessions, ensuring that the Project Implementation and Training Officers are communicated to regularly regarding their training sessions and any updates that may arise e.g. Cancellations and Additions
- Supporting the Digital Apprentice and Work placement programme and undertaking admin tasks in respect to this work
- Attending Careers fairs and events with other team members promoting careers within the NHS
- Using training databases/spreadsheets and maintaining information systems to ensure that all information captured is kept up to date in a timely manner
- Treats everyone with equality and respect and ensures appropriate standards of behaviour are maintained within the service
- Follow health and safety procedures and assist in maintaining a safe working environment
Where you'll work
Kings Mill Hospital
Mansfield Road
Sutton-In-Ashfield
NG17 4JL
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
WEST NOTTINGHAMSHIRE COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
This is a work-based programme which means that, predominantly, your learning will take place on the site of your employment and within your contracted working hours.
We host supporting workshops regularly throughout the apprenticeship which you will attend in person at our designated training site. These workshops are carefully designed to support the learning required throughout the apprenticeship programme.
You will attend monthly online tutorials and have regular visits with your training specialist in your place of work.
We also offer 4 trips across the academic year, which have a direct relationship to the topic covered within the apprenticeship. These trips are a great way to experience different business models and to work with other apprentices, sharing good practice along the way. You will work with expert assessors to develop new knowledge, skills and behaviours within the profession.
You will experience a blended learning model.
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Logical
- Team working
- Initiative
Other requirements
Required to sit for periods of time within the office environment and some light physical effort during day-to-day activities. General awareness is required with a need to deal with frequent telephone and staff interruptions. The post holder is expected to spend a large proportion of the working day sitting in an office environment using a computer / VDU equipment.
About this employer
Nottinghamshire Health Informatics Service (NHIS) are an information management and technology (IM&T) service provider. They supply digital services including infrastructure management, cyber security, a full range of technical support services along with professional and transformation services that include project management and training teams. They provide support to over 13,000 users at nearly 800 sites and employ 150 staff. Their aim is to help improve health and care services.
After this apprenticeship
The level 3 business administrator apprenticeship can provide entry to a wide range of progression opportunities that may include project management, finance or HR, or even a university course.
Ask a question
The contact for this apprenticeship is:
WEST NOTTINGHAMSHIRE COLLEGE
Ryan
apprenticeships@wnc.ac.uk
01623 900479
The reference code for this apprenticeship is VAC1000335133.
Apply now
Closes in 16 days (Monday 18 August 2025 at 11:59pm)
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