Committee Services Apprentice - Business Administration

Warwick District Council

Warwick (CV34 4UL)

Closes in 22 days (Sunday 24 August 2025)

Posted on 1 August 2025


Summary

This post offers the opportunity to study towards a Business Administration Level 3 qualification. As a Committee Services Apprentice you will work within the Committee Services Team gaining skills, knowledge and experience of the District Council’s various Committees and policies and procedures.

Training course
Business administrator (level 3)
Hours
Monday to Friday working hours to be agreed with line manager. There is a requirement to attend evening meetings.

37 hours a week

Start date

Wednesday 1 October 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Support Committee Services Officers within the team in the delivery of day-to-day office functions
  • Answer telephone enquiries from members of staff, Councillors, and the public with assistance from colleagues when required
  • Assist colleagues in preparing work programmes/plans, plan and conduct meetings
  • Attend and take notes at pre-agenda and briefing meetings with the Chairs and LeadOfficers
  • Maintain relevant procedures for public
    meetings, and to update procedural notes as required
  • Attend face to face evening Council and Committee meetings, ensuring that they are livestreamed on YouTube (training will be
    provided)
  • Manage meetings under supervision in accordance with the Council’s procedure rules, Constitution, and legislation.
  • Prepare agendas, minutes and other such documents required for Committee meetings
  • Work flexibly and according to changing government legislation
  • Produce accurate and comprehensive minutes/decision notes.
  • Undertake other duties as required by the Civic & Committee Services Manager
  • Attend and contribute to team meetings, one to ones and appraisal meetings

Where you'll work

Saltisford Unit Building One
Saltisford Office Park
Ansell Way
Warwick
CV34 4UL

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

HEART OF ENGLAND TRAINING LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Business Administrator Level 3 Apprenticeship Standard

Requirements

Essential qualifications

GCSE in:

  • English (grade 4 or above)
  • Maths (grade 4 or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Number skills
  • Logical
  • Team working
  • Initiative
  • Non judgemental
  • Patience

Other requirements

It may be advantageous to have a full current valid UK driving licence and access to a vehicle.

About this employer

The district council headquarters are in Warwick and Leamington Spa. It employs more than 500 people. The district council deal with issues such as waste management, the collection of council tax, planning/building regulations, council housing and council house repairs. The district was created on 1 April 1974, by a merger of the former Leamington Spa and Warwick municipal boroughs, the Kenilworth urban district and the Warwick Rural District.

https://www.warwickdc.gov.uk/info/20008/jobs (opens in new tab)

Disability Confident

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

  • Potential to progress to the next level of an apprenticeship.
  • Look to secure employment

Ask a question

The contact for this apprenticeship is:

HEART OF ENGLAND TRAINING LIMITED

The reference code for this apprenticeship is VAC1000335126.

Apply now

Closes in 22 days (Sunday 24 August 2025)

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