Level 3 Business Administration Apprenticeship - Miracle Inside Diagnostic Scan Centre
MIRACLE INSIDE UK LTD
Leeds (LS11 6ER)
Closes in 13 days (Friday 15 August 2025 at 11:59pm)
Posted on 1 August 2025
Contents
Summary
As a Business Admin Apprentice, you’ll become an integral part of our clinic operations- providing essential office support, assisting patients and staff, and gaining first-hand experience in both administrative and healthcare service areas. Full training will be provided, along with study time to complete your apprenticeship qualification.
- Wage
-
£11,778 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Wednesday & Thursday
(12pm- 7pm)
Friday
(10am- 6pm)
Saturday
(9am- 5pm)
30 hours a week
- Start date
-
Saturday 16 August 2025
- Duration
-
1 year 4 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Greeting and assisting patients with empathy and professionalism
- Managing appointments and patient schedules using our booking system
- Answering phone calls and responding to email enquiries in a timely, courteous manner
- Supporting day-to-day office operations such as filing, scanning, photocopying, and document handling
- Assisting with data entry and accurately maintaining internal databases
- Handling sensitive patient information in line with GDPR and confidentiality requirements
- Helping to process payments, send receipts, and support basic invoicing
- Acting as a chaperone during ultrasound appointments (with training provided)
- Working alongside the sonography and admin teams, supporting them with clinical setup and customer service
- Helping to maintain the cleanliness and presentation of the clinic workspace
- Assisting with basic marketing tasks such as social media updates, appointment reminders, and email communications
- Supporting basic bookkeeping and recordkeeping tasks where required
- Using IT systems to manage bookings and support digital processes
Where you'll work
218 A Dewsbury Road
Old Crossland surgery
Leeds
LS11 6ER
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
LET ME PLAY LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- You will work towards your Level 3 Business Administrator qualification across a total duration of 18 months!
- Training provider: LMP Group: https://lmp-group.co.uk/
- All online/remote learning, no classroom or college day release
- An allocated tutor will support you throughout the apprenticeship!
More training information
The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services. Business administrators develop key skills and behaviours to support their own progression towards management responsibilities.
- Milestone 1. The Organisation- (Aims, Values, Policy)
- Milestone 2. IT Skills- (Systems, Record and document production, Financial processes and Professionalism and productivity)
- Milestone 3. Communication- (Verbal, Digital, Social Media, Stakeholder Management, Problem Solving, Integrity and Productivity)
- Milestone 4. Continuous Improvement- (Processes, Coaching and Developing others, Decision Making, Quality and Responsibility)
- Milestone 5. Project Management- (Project Lifecycle, business fundamentals: Finance, Change, PESTLE, leading a project)
- Milestone 6. Preparation for End Point Assessment
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Team working
- Creative
- Initiative
- Patience
Other requirements
(Permitting you’re eligible for the role) Please expect to receive contact from our LMP Education Recruitment team, to discuss your application further. Additionally, please be aware that upon a successful offer of employment, DBS checks and references will be obtained as part of your enrolment.
About this employer
Miracle Inside 3D/4D Baby Scan Centre offers its customers a fully comprehensive selection of Early Pregnancy scans, Gender scans, Reassurance scans, and 3D/4D Baby Ultrasound scans packages specifically for various stages of your pregnancy. Our Goal is always simple – to be the very best antenatal 2D Scans, 3D Scans, 4D Scans, Ultrasound Baby Scanning Clinic in Leeds, West Yorkshire.
After this apprenticeship
- Future opportunities for progression
Ask a question
The contact for this apprenticeship is:
LET ME PLAY LIMITED
The reference code for this apprenticeship is VAC1000335093.
Apply now
Closes in 13 days (Friday 15 August 2025 at 11:59pm)
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