Office Apprentice
MIR LEGAL LIMITED
BRADFORD (BD5 7QP)
Closes in 18 days (Wednesday 20 August 2025 at 11:59pm)
Posted on 1 August 2025
Contents
Summary
MIR Solicitors are seeking a motivated and enthusiastic Apprentice to join our team. This role is ideal for individuals looking to gain hands-on experience in a dynamic office environment while developing essential skills in a busy Solicitors office.
- Wage
-
£14,918.80 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Customer service practitioner (level 2)
- Hours
-
Monday - Friday, 9.00am - 5.30pm
37 hours 30 minutes a week
- Start date
-
Monday 1 September 2025
- Duration
-
1 year 3 months
- Positions available
-
2
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
The successful candiate will:
- Assist wth scanning post
- Opening files
- Photocopying
- Scanning documents for fee earners
- Updating files
- Speaking with and dealing with
clients - Closing and archiving files
- General assistance in the office
Where you'll work
782 MANCHESTER ROAD
BRADFORD
BD5 7QP
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
NATIONAL BUSINESS COLLEGE LIMITED
Training course
Customer service practitioner (level 2)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Use a range of questioning skills, including listening and responding in a way that builds rapport, determines customer needs and expectations and achieves positive engagement and delivery.
- Depending on your job role and work environment: Use appropriate verbal and non-verbal communication skills, along with summarising language during face-to-face communications; and/or
- Depending on your job role and work environment: Use appropriate communication skills, along with reinforcement techniques (to confirm understanding) during non-facing customer interactions.
- Depending on your job role and work environment: Use an appropriate ‘tone of voice’ in all communications, including written and digital, that reflect the organisation’s brand.
- Provide clear explanations and offer options in order to help customers make choices that are mutually beneficial to both the customer and your organisation.
- Be able to organise yourself, prioritise your own workload/activity and work to meet deadlines.
- Demonstrate patience and calmness.
- Show you understand the customer’s point of view.
- Use appropriate sign-posting or resolution to meet your customers needs and manage expectations.
- Maintain informative communication during service recovery.
Training schedule
- Customer Service Practitioner Level 2 Apprenticeship Standard
- Training will be delivered at National Business College in Huddersfield, one day per fortnight
Requirements
Essential qualifications
GCSE in:
Desirable qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Team working
- Patience
Other requirements
Please fill the application form out in detail. The job may close early depending on the number of applicants
About this employer
MIR Solicitors is a Yorkshire based law firm with years of experience, who have been providing legal services to a range of individual and corporate clients, large and small, in private and corporate fields.
After this apprenticeship
- To move on to level 3 in Business Administration
Ask a question
The contact for this apprenticeship is:
NATIONAL BUSINESS COLLEGE LIMITED
Keely Carleton
keely@nationalbusinesscollege.co.uk
The reference code for this apprenticeship is VAC1000334962.
Apply now
Closes in 18 days (Wednesday 20 August 2025 at 11:59pm)
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