Business Administration Apprenticeship - Plymouth
LMB INSURANCE SERVICES LTD
Plymouth (PL4 6AL)
Closes in 31 days (Tuesday 2 September 2025)
Posted on 31 July 2025
Contents
Summary
LMB Insurance Services are looking for a new Administration Apprentice! You will be studying toward your Level 3 Apprenticeship in Business Administration.
- Wage
-
£13,741 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday-Friday (09:00-17:00).
35 hours a week
- Start date
-
Tuesday 9 September 2025
- Duration
-
1 year
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
We’re looking for a motivated and organised Business Administration Apprentice to join our dynamic team. This is a fantastic opportunity to kick-start your career in the insurance and financial services industry while gaining a nationally recognised qualification. You’ll be supported with on-the-job training, mentorship, and exposure to all key areas of business operations.
As part of your apprenticeship, you’ll gain experience and support with:
- General administrative duties, including data entry, scanning, and filing
- File progression, assisting the team in maintaining up-to-date and accurate client records
- Claims handling and progression, supporting clients through the claims process
- Payment chasing, helping ensure prompt payments and following up with clients as needed
- Client liaison, providing friendly and professional communication via phone and email
- Supporting the wider team in daily tasks and office operations
What We Offer
- On-site parking
- Excellent transport links
- Annual leave allowance
- Employee incentive scheme
- Opportunities to attend industry events and conferences
- Support towards gaining your Level 3 Business Administration Apprenticeship qualification
- Real career progression in a growing and reputable company
Where you'll work
Lmb Insurance Services Ltd, 60 North Road East
Plymouth
PL4 6AL
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
PARAGON EDUCATION & SKILLS LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose – and in turn help organisations and wider industry meet the challenges of a changing operating environment.
On completion of this 12-month apprenticeship, you will have gained your Business Administration Apprenticeship L3 Qualification.
Requirements
Essential qualifications
Other in:
- Maths (grade Pass (GC)
- English (grade Pass (GC)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
Other requirements
The closing date is guidance, if a successful candidate is found before the advertised dates, the advert will close early.
About this employer
At LMB Insurance Services, we offer a range of affordable and comprehensive insurance policies to commercial and personal clients across Devon, Cornwall and the UK. We are committed to only offering high quality products, primarily from leading insurance companies and we look to avoid Insurance Companies who try to avoid paying claims, we take no satisfaction in telling a client that a claim is not covered.
After this apprenticeship
The closing date is guidance, if a successful candidate is found before the advertised dates, the advert will close early.
Ask a question
The contact for this apprenticeship is:
PARAGON EDUCATION & SKILLS LIMITED
The reference code for this apprenticeship is VAC1000334884.
Apply now
Closes in 31 days (Tuesday 2 September 2025)
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