Business Admin Level 3 Apprenticeship - Generate

GENERATE FS LIMITED

London (SE1 2BB)

Closes in 16 days (Monday 18 August 2025 at 11:59pm)

Posted on 31 July 2025

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Summary

We are currently seeking to recruit an enthusiastic individual, who is hard working and eager to join our admin team as a Business Admin Apprentice. We are looking to recruit a confident, personable individual that can work independently and as a part of a team.

Wage

£13,741 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Increases to NMW after 12 months

Training course
Business administrator (level 3)
Hours
Monday – Thursday 9am – 5:30pm & Friday 9am – 5pm (Monday – Wednesday: Remote work & Thursday, Friday: Office based)

35 hours a week

Start date

Wednesday 20 August 2025

Duration

1 year 4 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

This is a fantastic opportunity for an eager learner to build valuable skills in a dynamic environment while supporting our operations. As a Contractor Care Assistant, you will be working alongside our experienced team to manage enquiries, assist with administrative duties, and gain hands-on experience with CRM systems and contractor care processes.

Key Responsibilities:

  • • Assist with day-to-day tasks while learning how to manage a high volume of phone calls and email enquiries.
  • • Support the onboarding team in keeping contractor records organised and up to date via our CRM system.
  • • Communicate with workers, agencies, and internal teams to resolve queries efficiently and effectively.
  • • Assist the Contractor Care Manager with ad-hoc tasks as needed, gaining exposure to various aspects of the role.
  • • Learn and ensure compliance with company policies and procedures.

Where you'll work

Unit 3 New Concordia Wharf
Mill Street
London
SE1 2BB

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

LET ME PLAY LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Apprenticeship Details - 16 months expected duration to complete, working towards your Level 3 Business Administration Qualification. (All learning is delivered online/ remote). 

Training Provider: LMP Education (rated 1st best UK training provider)

More training information

No classroom or college days! 

Requirements

Essential qualifications

GCSE in:

  • English (grade 4 or above (Level 2))
  • Maths (grade 4 or above (Level 2))

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Team working
  • Creative
  • Initiative

About this employer

Generate FS Ltd is an umbrella company managing payments for workers within the teaching and medical sectors. We provide effective, accurate, and compliant services to both our workers and agencies. We are looking for a motivated, enthusiastic, and detail-oriented individual to join our Contractor Care team.

After this apprenticeship

Completion of the level 3 qualification and potentially a full time role 

Ask a question

The contact for this apprenticeship is:

LET ME PLAY LIMITED

MISS CHARLIE SEAMAN

charlie.seaman@lmpeducation.org

02038364440

The reference code for this apprenticeship is VAC1000334854.

Apply now

Closes in 16 days (Monday 18 August 2025 at 11:59pm)

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