Business office administrator apprentice

DUPLIQ LTD

Old Park Farm (CM3 1LN)

Closes in 13 days (Friday 15 August 2025 at 11:59pm)

Posted on 31 July 2025

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Summary

The successful candidate will undertake a variety of roles in within a fast paced and growing business. They will provide administrative support across sales, service, account and operations. The candidate will need to be incredibly motivated, hungry to learn and have the ability to adapt whilst working on multiple projects.

Wage

£20,000 a year

Check minimum wage rates (opens in new tab)

Salary will be reviewed regularly and increased depending on performance.

Training course
Business administrator (level 3)
Hours
Monday to Friday 8:30am to 5pm

37 hours 30 minutes a week

Start date

Monday 15 September 2025

Duration

1 year 1 month

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Administrative support 
  • Handling inbound calls
  • Processing orders and updating CRM
  • Assisting in managing installation, service appointments and follow-ups
  • Contributing to process improvements and team efficiency
  • Supporting with onboarding of new customers
  • Helping to organise events and assisting with any marketing campaigns

Where you'll work

Unit 3
Old Park Farm
Ford End Unit 3
Old Park Farm
CM3 1LN

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

GINGER NUT MEDIA LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

More training information

Training will be provided by Ginger Nut Training. Ginger Nut’s delivery is based on a remote, blended model of one-to-one tutor sessions every 4 weeks, group sessions, webinars, online courses, video, and additional support where required. Apprentices are allocated a tutor to guide them through the training, conduct regular meetings and prepare for End Point Assessment. Our tutors are industry experts with relevant industry experience in addition to teaching and coaching expertise.

To support learning, we utilise online resources mapped to the apprenticeship and all learners are given access to LinkedIn Learning, and other bespoke channels designed to support their apprenticeship. 

 

Requirements

Desirable qualifications

GCSE in:

English (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Creative
  • Initiative
  • Non judgemental
  • Patience
  • Physical fitness

Other requirements

- You should be prepared to multi-task - Punctuality is essential - Dress code is professional business work attire

About this employer

Dupliq has been established for 6 years and in that time grown organically. We are a office equipment provider, supplying managed print solutions, document solutions, telecoms and coffee & vending machines. We are fast paced and in a strong period of growth making this a very exciting time to join the business.

http://www.dupliq.co.uk (opens in new tab)

After this apprenticeship

Due to the nature of the role, the candidate will be able to experience different parts of the business. It is likely they will steer towards 1 or 2 particular job functions and therefore become permanent in them once the apprenticeship is complete.

Ask a question

The contact for this apprenticeship is:

GINGER NUT MEDIA LIMITED

The reference code for this apprenticeship is VAC1000334774.

Apply now

Closes in 13 days (Friday 15 August 2025 at 11:59pm)

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