ES Team Support Apprentice
THE BECKETT INVESTMENT MANAGEMENT GROUP LTD
Norwich (NR7 0HR)
Closes in 16 days (Monday 18 August 2025 at 11:59pm)
Posted on 31 July 2025
Contents
Summary
To provide admin support to the Employee Services team, to ensure that they have timely and accurate information. Ensuring that records are kept fully up to date, with all related correspondence uploaded and correct indexing to appropriate systems. Working towards a level 3 apprenticeship in business admin and to be an advocate for Becketts.
- Wage
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£21,840 a year
Check minimum wage rates (opens in new tab)
The salary will be reviewed upon passing the level 3 apprenticeship.
- Training course
- Business administrator (level 3)
- Hours
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Monday - Friday, 9.00am - 5.00pm, with an unpaid hour break for lunch.
35 hours a week
- Start date
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Monday 15 September 2025
- Duration
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1 year 6 months
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Inputting information onto Beckett systems
- Generate quotes from various providers online platforms and request offline quotations
- Undertake scanning and ensure information is saved in the right place
- Prepare meeting packs for consultants, with supervision, including governance meetings
- Produce accurate records and documents including emails, letters and files
- Complete post meeting housekeeping – including actions and updating systems where directed
- Liaise with the team regarding reviews that are due each month and keep opportunities up to date
- Complete anti money laundering checks via Smart Search and companies house for corporate clients
- Generate policy information request letters for letters of authority and change of agency and send to providers
- Assist with administering new and existing schemes and respond to scheme queries
- Assist in formatting data from clients and eligibility and upload for scheme processing
- Provide general administrative support to Employee Services team members, working closely with business support colleagues
- Take ownership for learning and self-development, seeking support and direction as necessary
- Maintain and update my talent development record, via the Beckett Academy App, ensuring my objectives are up to date and impact of any training is recorded
- Take part in workplace activities to promote problem solving
Where you'll work
St. Thomas House
14 Central Avenue, St. Andrews Business Park
Norwich
NR7 0HR
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
W S TRAINING LTD.
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- Business Administrator Level 3 Apprenticeship Standard
- All training will take place at work
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Analytical skills
- Team working
- Willing to learn
- Trustworthy
Other requirements
The individual will need to be able to drive, or have good public transport options to enable them to get to the offices in time to start work.
About this employer
Becketts was established in 1988 and is recognised as one of the largest regional providers of financial advice to individuals and corporate clients. We have offices across the East of England and currently manage assets in excess of £1bn on behalf of our clients. We are very proud to have been certified as a B Corporation (B Corp). This means our business meets the highest standards of social and environmental performance, transparency and accountability. We hold the accreditation of Chartered Financial Planners, the most prestigious award in our profession, which means our clients enjoy the highest standards in our industry. A recent client survey revealed an average score of 9.6 out of 10. We are ranked as being one of the Top 100 Financial Firms in the UK by FT Advisor, a Financial Times publication, and Citywire’s New Model Adviser. We have also received a number of awards for our employee engagement, client satisfaction and innovation within financial services.
https://www.beckettinvest.com/ (opens in new tab)
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
After this apprenticeship
- There is a clear career pathway through ES team. However, this qualification would stand you in good stead for other administration roles within Becketts
Ask a question
The contact for this apprenticeship is:
W S TRAINING LTD.
The Apprenticeship Team
apprenticeships@wstraining.co.uk
The reference code for this apprenticeship is VAC1000334758.
Apply now
Closes in 16 days (Monday 18 August 2025 at 11:59pm)
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