Accounts Receivable Apprentice

Which?

LONDON (NW1 4DF)

Closes in 12 days (Thursday 14 August 2025)

Posted on 31 July 2025

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Summary

In this role you will ensure the accurate and timely processing of accounts receivable activities, with a focus on subscription-based revenue. Applying payments, managing aged debt, handling complex refunds and chargebacks, and maintaining accurate customer account records.

Wage

£23,933 a year

Check minimum wage rates (opens in new tab)

None

Training course
Accounts or finance assistant (level 2)
Hours
Monday to Friday 9am to 5pm Wednesdays and one other day are working from Which?'s London office at 2, Marylebone Road, NW1 4DF

35 hours a week

Start date

Sunday 14 September 2025

Duration

1 year

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Key responsibilities include: 

  • Process standing order payments and non-automated payments received in the bank, ensuring correct allocation to members invoices
  • Monitor and follow up on aged debt
  • Process refunds and chargebacks
  • Create and apply credit notes
  • Amend customer addresses based on VAT mismatch checks

Where you'll work

CONSUMERS ASSOCIATION LTD
2 MARYLEBONE ROAD
LONDON
NW1 4DF

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

THE APPRENTICE ACADEMY LIMITED

Training course

Accounts or finance assistant (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Record transactional data.
  • Use the organisation’s standard tools and processes to examine data to identify transactional issues such as, reconciliations and inconsistencies between invoices.
  • Recognise and rectify routine errors, escalating as necessary.
  • Plan and review accounting and finance tasks.
  • Communicate with stakeholders to deliver accurate and timely results, avoiding jargon, using language tailored to the audience and different media methods with an appreciation of the risks and benefits to the business of social media and other digital applications.
  • Use finance and accounting software packages to accurately input and manage data to contribute to routine accounting tasks.
  • Handle data and digital technology in line with cyber and data security requirements, using data securely and safely, including backing up data.
  • Record transactional data.
  • Use the organisation’s standard tools and processes to examine data to identify transactional issues such as, reconciliations and inconsistencies between invoices.
  • Recognise and rectify routine errors, escalating as necessary.
  • Plan and review accounting and finance tasks.
  • Communicate with stakeholders to deliver accurate and timely results, avoiding jargon, using language tailored to the audience and different media methods with an appreciation of the risks and benefits to the business of social media and other digital applications.
  • Use finance and accounting software packages to accurately input and manage data to contribute to routine accounting tasks.
  • Handle data and digital technology in line with cyber and data security requirements, using data securely and safely, including backing up data.

Training schedule

Flexible online learning that combines live interactive learning sessions, with virtual online resources and additional support from AAT coaches and trainers. You will study for 4.5 to 6 hours a week within working hours. Modules cover bookkeeping, principles of bookkeeping controls, principles of costing, the business environment. Each module is followed by an exam which will be taken at an AAT Assessment Centre.

More training information

Please read more on The Apprentice Academy's information page: https://theapprenticeacademy.co.uk/apprenticeships/accounting-finance/accounts-assistant-level-2/

Requirements

Essential qualifications

GCSE in:

  • English (grade grade A*-C/Grade 9-4 equiv)
  • Maths (grade grade A*-C/Grade 9-4 equiv)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Analytical skills
  • Logical
  • Team working
  • Be self-motivated to learn
  • Career aspirations in Finance
  • Proactive attitude

Other requirements

None

About this employer

Which? is the UK's consumer champion, here to make life simpler, fairer and safer for everyone. As an organisation we're not for profit and all for making consumers more powerful. We impact in key areas such as consumer rights, scams, data protection and unfair pricing. Our investigations go deep and our expert advice is completely impartial. Same goes for our product reviews – our rigorous tests and expert recommendations help consumers to make better decisions. Come and champion consumers with us – it's important work. As people we're brave, caring, rigorous and insightful in the way we connect with each other to make change happen.

https://careers.which.co.uk/ (opens in new tab)

Company benefits

Generous 28 days holiday a year plus Bank Holidays & Discount site Pluxee which offers large %% off everyday shopping and holidays Free access to Which? member content and free access to Which? money & legal helplines

Disability Confident

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Progression to level 3 following completion learners can progress to the Level 3 Assistant Accountant Apprenticeship which incorporates the Level 3 AAT Advanced Diploma in Accounting.

Ask a question

The contact for this apprenticeship is:

Which?

Sonja Walde

recruitment@which.co.uk

The reference code for this apprenticeship is VAC1000334746.

Apply now

Closes in 12 days (Thursday 14 August 2025)

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After signing in, you’ll apply for this apprenticeship on the company's website.