HR Apprentice

INFINIGATE UK & IRELAND LTD

Cirencester (GL7 5TQ)

Closes in 12 days (Thursday 14 August 2025 at 11:59pm)

Posted on 31 July 2025

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Summary

Support the HR Team, responsible for a variety of HR admin tasks inc. the production of employee documents, recruitment support, onboarding, maintaining employee records, managing HR related documents through the employee lifecycle & accuracy of data held within the HR System. As an apprentice, you'll work towards the L3 HR Support Apprenticeship.

Wage

£27,000 a year

Check minimum wage rates (opens in new tab)

Training course
HR support (level 3)
Hours
Hybrid working 3 days per week in office.

37 hours 30 minutes a week

Start date

Monday 1 September 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Create and maintain the accuracy of employee records, keeping HR systems up to date
  • Understand the task flows in our HR system to support continuous improvement of employee experience and streamlining the HR process
  • Run regular reports to ensure data integrity and compliance
  • Prepare and amend HR documentation for new and existing employees
  • Support Talent Acquisition with interview scheduling and coordination, maintaining the applicant tracking system and ensuring a positive candidate experience
  • Monitor new starter onboarding journey, supporting with the onboarding administrative process
  • Benefits administration
  • Responsible for off-boarding processes with leavers and completion of reference requests
  • Ad hoc project work focused on improving HR processes, procedures and systems
  • Additional tasks that may be required from time to time that fall within the scope of the individual’s skills and experience

Where you'll work

Lakeview House
The Mallards, South Cerney
Cirencester
GL7 5TQ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

POTENTIAL REALISED - HR & TRAINING LIMITED

Training course

HR support (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
  • Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
  • Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
  • Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
  • Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
  • Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
  • Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Creative
  • Initiative
  • Non judgemental
  • Patience

Other requirements

Skills/Experience/Knowledge • Professional and effective communication skills with high attention to detail • Discrete and highly confidential • High regard for customer service along with priority management and planning skills • Ability to work quickly and concisely, often under pressure and to tight deadlines • Committed to the delivery of tasks, with a continuous improvement mindset • Experience in dealing with conflicting priorities • Self-motivated with the ability to work on own initiative • A team player and a good collaborator • Demonstrates accountability and responsibility that fall within the scope of the role • Microsoft Office skills with intermediate Excel • Comfortable working with HR systems Desirable Qualifications • GCSEs in maths and English at Grade C/4 or above • Right to work in the UK and eligibility for apprenticeship programmes

About this employer

We are a dynamic IT Security Company with approximately 300 employees across multiple UK and Ireland locations. Our HR team plays a vital role in supporting our people and culture, and we are now looking for an enthusiastic and detail-oriented HR Administrator Apprentice to join us. This is a fantastic opportunity to gain hands-on experience in a fast-paced HR environment while working towards a recognised qualification.

After this apprenticeship

Seeking a competent administrator who is keen to sidestep into an HR career. We see this opportunity as a pathway into HR with excellent exposure from a broad HR and Talent perspective within our close-knit team!

Ask a question

The contact for this apprenticeship is:

POTENTIAL REALISED - HR & TRAINING LIMITED

The reference code for this apprenticeship is VAC1000334643.

Apply now

Closes in 12 days (Thursday 14 August 2025 at 11:59pm)

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