Associate HR Support Specialist Apprentice

JUST I.T. TRAINING LIMITED

London (EC4R 3TD)

Closes in 22 days (Saturday 23 August 2025 at 11:59pm)

Posted on 30 July 2025

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Summary

If you're passionate about helping others, thrive in a collaborative environment, and want to grow your career in HR within a global tech organisation, this is the perfect place to start.

Wage

£23,000 a year

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Training course
HR support (level 3)
Hours
Monday- Friday 9.00am- 5.00pm Shifts TBC

37 hours a week

Start date

Tuesday 26 August 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

As the first point of contact for many associate queries, you’ll be central to ensuring smooth HR operations. Your responsibilities will span several key areas:

  • Onboarding & Offboarding: Lead welcome meetings, coordinate induction sessions, guide new joiners through HR systems and policies, and manage offboarding processes including reference requests
  • Employee Relations Support: Provide first-line support for a wide range of associate queries- from benefits and absence to payroll and parental leave- both online and in person
  • HR Data & Systems: Ensure data accuracy in Workday, support payroll and benefits processing, and identify opportunities to improve our systems and workflows
  • AI & Insights: Help us explore AI tools to enhance our ways of working and generate actionable insights from HR data and reports
  • Internal Communications: Support the creation and distribution of monthly newsletters and benefits bulletins and keep our intranet content fresh and relevant
  • Audit & Procurement Support: Assist with audit preparation for ISO certifications and collaborate with procurement on supplier onboarding, purchase orders, and invoicing

You Are:

You’re curious, detail-oriented, and eager to learn about HR. You enjoy working with people and thrive in a team environment where ideas are shared and collaboration is key.

You Bring:

  • Strong administrative and organisational skills
  • Excellent attention to detail and time management
  • Clear and confident communication, both written and verbal
  • Discretion and professionalism when handling sensitive information
  • Familiarity with MS Office tools (Excel, Word, Outlook, PowerPoint, SharePoint)

Where you'll work

Walbrook Wharf
Upper Thames Street
London
EC4R 3TD

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

JUST IT TRAINING LIMITED

Training course

HR support (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
  • Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
  • Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
  • Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
  • Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
  • Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
  • Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.

Training schedule

HR Support Level 3 Apprenticeship Standard:

As part of this apprenticeship, the apprentice will study the Foundation Certificate in People Practice accredited by the CIP

Apprentices will be required to attend a series of workshops to study 4 mandatory modules:

  • Business, Culture and Change in Context
  • Principles of Analytics
  • Core Behaviours for People Professionals
  • Essentials of People Practice

HR Support Level 3 Apprenticeship Standard:

  • You will also receive full training and support from the apprenticeship team to increase your skills
  • Your training will include gaining a Level 3 HR Support qualification

Requirements

Essential qualifications

GCSE in:

  • English (grade C/4 +)
  • Maths (grade C/4 +)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Analytical skills
  • Logical
  • Team working
  • Creative
  • Initiative
  • Non judgemental
  • Patience
  • Positive attitude
  • Hard-working
  • Motivated
  • Passion for HR

About this employer

At Ensono, your growth is part of our mission. You’ll be joining a diverse, inclusive team that’s passionate about meaningful work and continuous development. We’re committed to putting people first, starting with you!

After this apprenticeship

  • Career progression opportunities
  • Secure a full-time position after successful completion of apprenticeship

Ask a question

The contact for this apprenticeship is:

JUST IT TRAINING LIMITED

Hello@justit.co.uk

The reference code for this apprenticeship is VAC1000334627.

Apply now

Closes in 22 days (Saturday 23 August 2025 at 11:59pm)

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