Field Engineer Apprentice
RICOH UK LIMITED
Recruiting nationally
Closes in 11 days (Wednesday 13 August 2025)
Posted on 29 July 2025
Contents
Summary
Are you passionate about engineering and technology? Do you enjoy solving problems, working manually, and learning how complex systems work? If so, this is your chance to launch a rewarding career in one of the most exciting and fast-paced areas of modern industry.
- Wage
-
£21,000 a year
- Training course
- Mechatronics maintenance technician (level 3)
- Hours
-
Monday to Friday, varied working hours depending on customer need but generally between 8am and 6pm up to 37.5 hours per week. Work is field based and so travel will be required.
37 hours 30 minutes a week
- Start date
-
Monday 20 October 2025
- Duration
-
3 years 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Install, maintain, and troubleshoot complex equipment and IT systems, resolving issues across electrical, mechanical, and electronic control systems.
- Embrace the core Ricoh value of Customer Centricity in ensuring customers receive outstanding service every time.
- Work collaboratively with engineers, technicians, and key stakeholders to ensure seamless and efficient operational continuity.
- Driving self-improvement and continuous professional development in order to keep up with ever-changing demands in the technology sector and the rapidly expanding portfolio of products and services that Ricoh support.
Where you'll work
The roles are Field Service and so aren't anchored to any one office locations. However vacancies are available at: Leeds Warrington North East Bristol Bedford West Scotland London West South Wales Birmingham If you are interested in multiple locations, please submit separate applications according to respective geographies. All roles will spend over 50% of working time in England.
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
SHREWSBURY COLLEGES GROUP
Training course
Mechatronics maintenance technician (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Use information technology, for example to create documentation, communication and information management.
- Obtain, read and interpret task related documentation, such as work instructions, quality control documents, drawings, operation manuals, specifications and service manuals.
- Record information for example job sheets, risk assessments, equipment service records, test results, handover documents and manufacturers' documentation, asset management records, work sheets, checklists, waste environmental records and any legal reporting requirements.
- Conduct initial assessment of equipment that requires maintenance.
- Formulate plans setting out the methodology of the maintenance activity including timescales and resources.
- Select, prepare and use material, consumables, tools and equipment.
- Comply with health and safety regulations and organisational requirements applicable in the workplace. For example, COSHH, PUWER, LOLER, PPE and applying safe systems of work.
- Apply dynamic risk assessment, hazard identification and risk mitigation principles and techniques.
- Apply isolation principles and techniques to equipment undergoing maintenance, including dissipation of stored energies as required.
- Manufacture, repair and refurbish components using hand and machine tools.
- Restore the workplace on completion of the maintenance activity. Handover resources, consumables and equipment to process owner.
- Apply the techniques and processes used in reactive maintenance and repair activities on complex engineered systems such as electrical, electronic, mechanical, fluid power and control systems.
- Produce, maintain, update, record and store documentation including electronic items such as PLC and robot programmes.
- Apply techniques and processes used in planned and preventative maintenance activities on engineered systems such as electrical, electronic, mechanical, fluid power and control systems.
- Apply functional testing and checking techniques and processes after maintenance interventions, and handover to the operational team.
- Apply techniques and processes used in condition monitoring, non-destructive or sensory testing. Record findings and take necessary actions.
- Apply calculation techniques such as, feeds, speeds, tolerances, electrical calculations using Ohms law, power calculations and cable sizing calculations.
- Select, use and confirm calibration of electrical and mechanical testing and measuring equipment.
- Produce sketches or drawings to support maintenance activities.
- Communicate in writing. Prepare communications, documents and reports on technical matters.
- Segregate, separate and dispose of waste streams and by-products.
- Apply 4S or 5S principles of housekeeping to the work environment.
- Identify opportunities and make recommendations to improve operational performance.
- Apply continuous improvement techniques.
- Communicate with others verbally. Negotiate with colleagues or stakeholders. For example, to access equipment or arrange access to equipment.
- Follow equity, diversity and inclusion procedures.
- Carry out and record planned and unplanned learning and development activities.
- Apply fault finding techniques used in reactive maintenance on complex integrated systems including half split, input output, six point technique, function or performance testing, unit or component substitution and equipment diagnostics.
- Use information technology, for example to create documentation, communication and information management.
- Obtain, read and interpret task related documentation, such as work instructions, quality control documents, drawings, operation manuals, specifications and service manuals.
- Record information for example job sheets, risk assessments, equipment service records, test results, handover documents and manufacturers' documentation, asset management records, work sheets, checklists, waste environmental records and any legal reporting requirements.
- Conduct initial assessment of equipment that requires maintenance.
- Formulate plans setting out the methodology of the maintenance activity including timescales and resources.
- Select, prepare and use material, consumables, tools and equipment.
- Comply with health and safety regulations and organisational requirements applicable in the workplace. For example, COSHH, PUWER, LOLER, PPE and applying safe systems of work.
- Apply dynamic risk assessment, hazard identification and risk mitigation principles and techniques.
- Apply isolation principles and techniques to equipment undergoing maintenance, including dissipation of stored energies as required.
- Manufacture, repair and refurbish components using hand and machine tools.
- Restore the workplace on completion of the maintenance activity. Handover resources, consumables and equipment to process owner.
- Apply the techniques and processes used in reactive maintenance and repair activities on complex engineered systems such as electrical, electronic, mechanical, fluid power and control systems.
- Produce, maintain, update, record and store documentation including electronic items such as PLC and robot programmes.
- Apply techniques and processes used in planned and preventative maintenance activities on engineered systems such as electrical, electronic, mechanical, fluid power and control systems.
- Apply functional testing and checking techniques and processes after maintenance interventions, and handover to the operational team.
- Apply techniques and processes used in condition monitoring, non-destructive or sensory testing. Record findings and take necessary actions.
- Apply calculation techniques such as, feeds, speeds, tolerances, electrical calculations using Ohms law, power calculations and cable sizing calculations.
- Select, use and confirm calibration of electrical and mechanical testing and measuring equipment.
- Produce sketches or drawings to support maintenance activities.
- Communicate in writing. Prepare communications, documents and reports on technical matters.
- Segregate, separate and dispose of waste streams and by-products.
- Apply 4S or 5S principles of housekeeping to the work environment.
- Identify opportunities and make recommendations to improve operational performance.
- Apply continuous improvement techniques.
- Communicate with others verbally. Negotiate with colleagues or stakeholders. For example, to access equipment or arrange access to equipment.
- Follow equity, diversity and inclusion procedures.
- Carry out and record planned and unplanned learning and development activities.
- Apply fault finding techniques used in reactive maintenance on complex integrated systems including half split, input output, six point technique, function or performance testing, unit or component substitution and equipment diagnostics.
Training schedule
Level 3 Mechatronics maintenance technician apprenticeship standard.
Requirements
Essential qualifications
GCSE in:
- English (grade 4 or above)
- Mathematics (grade 4 or above)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Analytical skills
- Team working
Other requirements
Must have a valid UK Driving Licence
About this employer
Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools. Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative. Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable.
http://careersatricoh.com (opens in new tab)
Company benefits
Competitive holiday entitlement, two days special leave per annum for volunteering, additional holiday purchase scheme, flexible retirement plan, wellbeing schemes to support physical, emotional and financial health including EAP
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
After this apprenticeship
Apprentices will gain a good grounding across our Service lines of business and so there are multiple internal lines of progression, according to your individual area of enthusiasm.
Ask a question
The contact for this apprenticeship is:
RICOH UK LIMITED
Rebecca Rodger
rebecca.rodger@ricoh.co.uk
07791641189
The reference code for this apprenticeship is VAC1000334494.
Apply now
Closes in 11 days (Wednesday 13 August 2025)
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After signing in, you’ll apply for this apprenticeship on the company's website.