Vehicle Administrator Apprentice

RICHARD HARDIE LTD

Wallsend (NE28 9ND)

Closes in 14 days (Wednesday 13 August 2025 at 11:59pm)

Posted on 29 July 2025

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Summary

Exciting opportunity to gain hands-on experience in a fast-paced dealership, supporting new and used vehicle sales for leading Fiat and MG brands. Ideal for a motivated individual eager to learn and grow in the automotive industry.

Wage

£13,741 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course
Financial services administrator (level 3)
Hours
Monday - Friday, 9.00am - 5.00pm (1 hour for lunch)

35 hours a week

Start date

Tuesday 26 August 2025

Duration

1 year

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Assist with the administration of new vehicle sales for Fiat and MG, including processing customer orders, preparing vehicle paperwork, and coordinating vehicle delivery
  • Support the management of stock for new and used vehicles, ensuring accurate and up to date records are maintained
  • Process vehicle registrations, vehicle inspections, and the associated documentation to ensure timely and smooth vehicle transactions
  • Liaise with the sales team, manufacturers admin, and our own internal teams to ensure customer satisfaction throughout the sales and delivery process
  • Assist with the preparation and presentation of reports on new vehicle stock levels, sales performance, and any key operational metrics
  • Handle administrative tasks related to used vehicle sales, including pricing, souring and ensuring that used vehicles are correctly prepared for sale
  • Assist in maintaining compliance with internal systems, legal regulations, and FCA (Financial Conduct Authority) guidelines regarding vehicles sales and finance
  • Support general administrative tasks including vehicle invoicing, customer finance options and vehicle registration paperwork
  • Participate in training and development opportunities to work towards achieving a nationally recognised qualification

Where you'll work

Silverlink Retail Park
Silverlink
Wallsend
NE28 9ND

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

SKILLS NORTH EAST LIMITED

Training course

Financial services administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Quality service delivery: Consistently develops and delivers excellent service to customers, colleagues & advisers, supporting the products / services provided and adhering to ‘Treating Customers Fairly’ principles at all times
  • Customer communication & relationships: Develops effective relationships with customers & key contacts, handling & resolving issues through effective verbal/written/IT skills.
  • Team working & collaboration: Understands role within team & impact on others. Consistently endeavours to support colleagues & collaborate to achieve results
  • Planning & prioritising: Consistently adheres to systems & processes using proficient IT skills, including risk, regulatory and governance requirements

Training schedule

  • Financial Services Administrator Level 3 Apprenticeship Standard
  • You will attend training once per week either on-line or face to face with our Training Provider, Skills North East

Requirements

Essential qualifications

GCSE in:

  • English (grade Grade 4/C or higher)
  • Mathematics (grade Grade 4/C or higher)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Team working

About this employer

Richard Hardie Limited is a well-established automotive dealership in the North East of England and in 2024 celebrated 50 year anniversary. They offer a diverse range of vehicles, including new and used cars across Fiat, MG and other leading automotive brands. Their reputation for delivering exceptional customer service, alongside our dedication to vehicle quality and innovation, makes them a trusted name in the automotive industry.

https://www.richardhardie.co.uk/ (opens in new tab)

Company benefits

Purchase vehicle parts at cost plus pricing. Discounted vehicle servicing. Preferential rates on car purchases. 20 days annual leave plus 8 statutory public holidays. Pension scheme. Group life insurance. Ongoing support for professional development.

After this apprenticeship

  • Professional development is supported beyond the apprenticeship

Ask a question

The contact for this apprenticeship is:

SKILLS NORTH EAST LIMITED

Dawn Fish

dawn@sne.org.uk

01912504590

The reference code for this apprenticeship is VAC1000334461.

Apply now

Closes in 14 days (Wednesday 13 August 2025 at 11:59pm)

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