Front of house Apprenticeship

FINBARS OF WESTBAY LTD

WESTGATE ON SEA (CT8 8QA)

Closes in 14 days (Thursday 14 August 2025 at 11:59pm)

Posted on 29 July 2025

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Summary

Join our friendly team to learn what it takes to succeed front of house in the hospitality industry. The role will involve learning all that is involved in the day to day running of our café and restaurant.

Wage

£15,704 to £25,396.80, depending on your age

National Minimum Wage

Check minimum wage rates (opens in new tab)

Training course
Food and beverage team member (level 2)
Hours
Days and shifts to be confirmed. Shifts could include Thursday, 12.00pm - 8.00pm, Friday, 12.00pm - 8.00pm, Saturday, 12.00pm - 8.00pm and Sunday, 11.00am - 7.00pm. Evening and weekend work is essential.

40 hours a week

Start date

Friday 15 August 2025

Duration

1 year

Positions available

2

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

The role will involve learning all that is involved in the day to day running of our café and restaurant above.

It will involve:

  • Greeting customers
  • Serving
  • Clearing and cleaning
  • Re-stocking and ordering of stock

You will work under our experienced FOH team.

The successful candidate must be able to work evenings and weekends. A meal and refreshments will be offered whilst on duty. Age-appropriate wage plus share of tips.

Where you'll work

SEA ROAD
WESTGATE ON SEA
CT8 8QA

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

HIT TRAINING LTD

Training course

Food and beverage team member (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Serve food and beverages to individual business standards.
  • Identify opportunities and apply techniques to increase sales and improve customer experience.
  • Tailors communication techniques to meet customer needs and build rapport.
  • Maintain a safe, hygienic, and secure working environment.
  • Comply with health and safety legislation, regulations, guidelines and procedures.
  • Follow food safety and allergen legislation and procedures applicable to own role.
  • Use technology and equipment in line with business policy to meet customer needs.
  • Handle transactions and payments securely.
  • Work as part of a team to ensure that the products and services are delivered on time and in line with business needs
  • Deal with or escalate issues that impact service and customer experience, and implement any instructions given by supervisor.
  • Use professional methods of communication that are tailored to different situations, and individual and team needs.
  • Manages own time and workload, prioritising tasks.
  • Maintain and rotate stock according to life cycle and business processes.
  • Ensure equipment and technology faults and maintenance issues are reported promptly.
  • Check customers are satisfied with products and services through questioning and act on feedback in line with business procedures.
  • Keep up to date with changes to products and processes.
  • Uses feedback to improve own performance.
  • Reduces the waste of resources, taking sustainability into account, in line with business expectations.
  • Follows and supports equity, diversity and inclusion legislation and principles.
  • Participate in team briefings, implementing instructions, and offering input or feedback where relevant.
  • Serve food and beverages to individual business standards.
  • Identify opportunities and apply techniques to increase sales and improve customer experience.
  • Tailors communication techniques to meet customer needs and build rapport.
  • Maintain a safe, hygienic, and secure working environment.
  • Comply with health and safety legislation, regulations, guidelines and procedures.
  • Follow food safety and allergen legislation and procedures applicable to own role.
  • Use technology and equipment in line with business policy to meet customer needs.
  • Handle transactions and payments securely.
  • Work as part of a team to ensure that the products and services are delivered on time and in line with business needs
  • Deal with or escalate issues that impact service and customer experience, and implement any instructions given by supervisor.
  • Use professional methods of communication that are tailored to different situations, and individual and team needs.
  • Manages own time and workload, prioritising tasks.
  • Maintain and rotate stock according to life cycle and business processes.
  • Ensure equipment and technology faults and maintenance issues are reported promptly.
  • Check customers are satisfied with products and services through questioning and act on feedback in line with business procedures.
  • Keep up to date with changes to products and processes.
  • Uses feedback to improve own performance.
  • Reduces the waste of resources, taking sustainability into account, in line with business expectations.
  • Follows and supports equity, diversity and inclusion legislation and principles.
  • Participate in team briefings, implementing instructions, and offering input or feedback where relevant.

Training schedule

  • Level 2 Food & Beverage Apprenticeship Standard
  • Functional skills if required
  • The training will be mostly on the job but you will be required to complete tasks set by your assessor every 8-weeks

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Team working
  • Initiative

Other requirements

Evening and weekend work is essential

About this employer

Finbars is a successful restaurant awarded 2 star AA rosette. We are a family-run business and have a great reputation as employers in Westgate. We treat our staff fairly and are of the opinion that if we treat our employees with respect, we get the most from them.

After this apprenticeship

  • We would like for you to complete the apprenticeship and go on to the next level of hospitality training whilst working for us
  • Alternatively we are happy to look at full-time employment upon completion

Ask a question

The contact for this apprenticeship is:

FINBARS OF WESTBAY LTD

Kate Witherden

katewitherden@hotmail.com

The reference code for this apprenticeship is VAC1000334385.

Apply now

Closes in 14 days (Thursday 14 August 2025 at 11:59pm)

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