Property Maintenance Operative Apprenticeship

Sanctuary Group

Paignton (TQ4 7HP)

Closes in 12 days (Tuesday 12 August 2025)

Posted on 29 July 2025

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Contents

Summary

You’ll work towards an Apprenticeship in Property Maintenance. This will lead to an Apprenticeship Standard Property Maintenance Operative – Level 2 nationally recognised qualification at the end.

Wage

£18,844 a year

Check minimum wage rates (opens in new tab)

Training course
Property maintenance operative (level 2)
Hours
Monday to Friday need to be flexible as may work evenings or weekends if required

40 hours a week

Start date

Monday 15 September 2025

Duration

2 years

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Demonstrate the importance of health and safety in the workplace.
  • Understand and demonstrate the importance of working safely at height.
  • Carry out repairs to the fabric of a building, e.g. repairs to walls, doors, doorframes, skirting boards or plaster damage to internal walls.
  • Understand and maintain plumbing and drainage systems e.g. WC systems, leaking taps and unblocking drains.
  • Understand and maintain electrical distribution, safe repair of electrical installation to legal requirements e.g. replacing damaged sockets, plugs, lights and fuses.
  • Understand and maintain plant, safety systems and equipment.
  • Understand and maintain grounds and external fabrication of a building, such as drainage and guttering.
  • Understand and demonstrate the safe use of hand tools e.g. screwdrivers, power drills, pliers, paper strippers and a variety of other tools used in plumbing and carpentry.
  • Understand and demonstrate the principles of Planned Preventative Maintenance.
  • Understand the importance of customer service.
  • Carry out repairs and reactive maintenance.
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Where you'll work

Torbay Business Park
Woodview Road
Paignton
TQ4 7HP

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

SOUTH DEVON COLLEGE

Training course

Property maintenance operative (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Plan the sequence of work required to carry out routine property maintenance operations.
  • Identify and select the appropriate materials and components for property maintenance tasks, ensuring these are compliant with relevant regulatory requirements and manufacturer's specifications.
  • Comply with statutory health and safety regulations and requirements.
  • Comply with risk assessments, and organise the workplace, to safeguard themselves and the property.
  • Comply with key regulatory and legislative requirements, including building regulations.
  • Uses safe working practices when carrying out property maintenance tasks including the use of PPE, signage, barriers, access equipment and ensuring work area is prepared and reinstated.
  • Select, and use work tools and equipment for property maintenance tasks, applying all safeguards, and ensuring the correct functioning of equipment.
  • Safely isolate and secure electrical or electronic supplies prior to performing property maintenance operations.
  • Apply and implement routine emergency system checks, testing and routine maintenance, identifying and reporting faults as required.
  • Perform maintenance and repairs to plumbing systems, including fault identification, safe isolation of supply, replacing components and clearing blockages.
  • Perform maintenance and repairs to external drainage systems, including clearing blockages and replacing components.
  • Perform maintenance and repairs to environmental and energy management systems, including fault identification, safe isolation of supply, replacing components.
  • Use carpentry and joinery skills to perform repairs to windows, doors and glazing units, and their associated fittings.
  • Perform repairs to plastered surfaces, including surface preparation, fixing and mixing materials and compounds.
  • Use painting and decorating skills to prepare surfaces for decoration, apply paint using brushes and rollers, and complete sealing activities using gun appliances.
  • Perform tiling repairs, including setting out, surface preparation and cutting around obstacles.
  • Perform flooring repairs, including setting out, surface preparation and cutting around obstacles.
  • Perform planned, responsive or temporary repairs to buildings or their immediate surroundings, attending to minor defects within either masonry, roofing, fencing or railing, groundwork or landscaping.
  • Select and use technical literature and other sources of information and data to address property maintenance problems.
  • Record and report information, using digital and written techniques.
  • Inspect own work, ensuring it is delivered to the given specifications.
  • Comply with environmental regulations and procedures. Segregate resources for reuse, recycling and disposal.
  • Use and adapt communication methods for different situations and when, working with colleagues and stakeholders, using industry terminology as appropriate.
  • Provide customer feedback whilst maintaining customer service.
  • Escalates issues beyond their level of competence and authority.
  • Plan the sequence of work required to carry out routine property maintenance operations.
  • Identify and select the appropriate materials and components for property maintenance tasks, ensuring these are compliant with relevant regulatory requirements and manufacturer's specifications.
  • Comply with statutory health and safety regulations and requirements.
  • Comply with risk assessments, and organise the workplace, to safeguard themselves and the property.
  • Comply with key regulatory and legislative requirements, including building regulations.
  • Uses safe working practices when carrying out property maintenance tasks including the use of PPE, signage, barriers, access equipment and ensuring work area is prepared and reinstated.
  • Select, and use work tools and equipment for property maintenance tasks, applying all safeguards, and ensuring the correct functioning of equipment.
  • Safely isolate and secure electrical or electronic supplies prior to performing property maintenance operations.
  • Apply and implement routine emergency system checks, testing and routine maintenance, identifying and reporting faults as required.
  • Perform maintenance and repairs to plumbing systems, including fault identification, safe isolation of supply, replacing components and clearing blockages.
  • Perform maintenance and repairs to external drainage systems, including clearing blockages and replacing components.
  • Perform maintenance and repairs to environmental and energy management systems, including fault identification, safe isolation of supply, replacing components.
  • Use carpentry and joinery skills to perform repairs to windows, doors and glazing units, and their associated fittings.
  • Perform repairs to plastered surfaces, including surface preparation, fixing and mixing materials and compounds.
  • Use painting and decorating skills to prepare surfaces for decoration, apply paint using brushes and rollers, and complete sealing activities using gun appliances.
  • Perform tiling repairs, including setting out, surface preparation and cutting around obstacles.
  • Perform flooring repairs, including setting out, surface preparation and cutting around obstacles.
  • Perform planned, responsive or temporary repairs to buildings or their immediate surroundings, attending to minor defects within either masonry, roofing, fencing or railing, groundwork or landscaping.
  • Select and use technical literature and other sources of information and data to address property maintenance problems.
  • Record and report information, using digital and written techniques.
  • Inspect own work, ensuring it is delivered to the given specifications.
  • Comply with environmental regulations and procedures. Segregate resources for reuse, recycling and disposal.
  • Use and adapt communication methods for different situations and when, working with colleagues and stakeholders, using industry terminology as appropriate.
  • Provide customer feedback whilst maintaining customer service.
  • Escalates issues beyond their level of competence and authority.

Training schedule

'Off-The-Job Training' is to be provided by South Devon College, 1 day per week. The remaining time of the working week will be spent training and working at Sanctuary. 

See link below to the college website for more information on this apprenticeship: 

https://www.southdevon.ac.uk/course-detail/apprenticeships/property-maintenance-operative-apprenticeship/ST2MOP1V/

 

Requirements

Essential qualifications

GCSE in:

  • English (grade 4 or above)
  • Maths (grade 4 or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Customer care skills
  • Problem solving skills
  • Team working
  • Initiative
  • Physical fitness

Other requirements

A keen interest in practical and technically challenging workloads within a rewarding industry Good practical and problem-solving skills Hold a full UK driving license, or be willing to undertake driving lessons with a view to holding a full UK driving license, in order to drive a company vehicle on completion of your apprenticeship

About this employer

Sanctuary was set up more than 50 years ago and now provide housing and care in England and Scotland to more than a quarter of a million people. We own and manage around 125,000 units of accommodation. This makes us one of the largest housing associations in the country. Our size, effective governance and careful financial management means we have significant financial strength. We play our part in tackling the national housing crisis by building good quality affordable homes all over the UK. We build to a wide variety of needs and styles, with the aim of creating or adding to a sustainable community. Our regeneration projects transform communities by listening to residents and putting their needs first. Sanctuary Property Services provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary Group’s organisations. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.

https://www.sanctuary.co.uk/ (opens in new tab)

Company benefits

A pension scheme with employer contributions from Sanctuary Life Assurance Employee Advice Service including counselling Cycle to Work scheme Voluntary health plans Employee discounts Wellbeing support and tools Employee recognition scheme

After this apprenticeship

Opportunities to progress onto a Level 3 Apprenticeship for the right candidate.

Ask a question

The contact for this apprenticeship is:

SOUTH DEVON COLLEGE

The reference code for this apprenticeship is VAC1000334370.

Apply now

Closes in 12 days (Tuesday 12 August 2025)

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After signing in, you’ll apply for this apprenticeship on the company's website.