Business Administrator Apprentice

UNIGUARD FIRE PROTECTION LTD

HAVANT (PO9 2NP)

Closes on Tuesday 30 September 2025

Posted on 29 July 2025

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Summary

We're on the lookout for a motivated and enthusiastic individual to join our team as a Business Administrator Apprentice. This is a fantastic opportunity to gain hands-on experience in a professional office environment while building the essential administrative and organisational skills that every successful business relies on.

Wage

£14,722.50 a year

Check minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Mon - Fri 8.30am to 5pm

37 hours 30 minutes a week

Start date

Monday 6 October 2025

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

The Business Administrator will be responsible for the following duties:

  • Accepting deliveries at the office and checking in stock on spreadsheets
  • Actioning and processing basic quotes
  • Answering the phone, taking messages, and dealing with customers
  • Updating and maintaining the company CRM system
  • Administration support to the Office Manager and service team
  • Booking in work and send jobs to technicians
  • Data management including maintaining and organising files and records and inputting data accurately

Where you'll work

21 THE OAKWOOD CENTRE
DOWNLEY ROAD
HAVANT
PO9 2NP

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

PETA LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Level 3 Business Administrator Apprenticeship Standard. You will complete a 15-month apprenticeship which includes 12 days at the PETA training centre in Cosham. You will be supported every 6-8 weeks with visits from your PETA Learning & Development Coach.

Requirements

Essential qualifications

GCSE in:

  • English (grade C/4)
  • Maths (grade C/4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Customer care skills
  • Administrative skills
  • Meticulous attention to detail
  • Excellent team player
  • Able to work independently
  • Take ownership of tasks
  • Comprehensive written skills
  • Comprehensive verbal skills
  • Experience of Microsoft

About this employer

Uni-Guard Fire Protection is a family run business located in Havant, Hampshire. We provide installation, servicing and maintenance of fire protection including fire extinguishers, fire alarms and emergency lighting. We provide fire protection services nationwide and enjoy a varied and inspiring customer base. Our staff and customers are our number one priority and our experience and competency in the industry allows us to continuously offer high quality service, products and advice in all areas of fire protection.

https://uni-guard.co.uk/ (opens in new tab)

Company benefits

Onsite free parking and close to train station. Fun and friendly team where your voice matters. Company pension. 25 days holiday plus bank holidays. Access to an Employee Assistance Programme to help with employees wellbeing.

After this apprenticeship

A full-time permanent position may be offered to the right candidate upon successful completion of the apprenticeship

Ask a question

The contact for this apprenticeship is:

PETA LIMITED

The reference code for this apprenticeship is VAC1000334352.

Apply now

Closes on Tuesday 30 September 2025

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