Trainee Information Manager Apprenticeship

DALKIA ENGINEERING LIMITED

Tyne and Wear (NE37 1EZ)

Closes in 10 days (Tuesday 12 August 2025 at 11:59pm)

Posted on 29 July 2025

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Summary

Kickstart your career as a Trainee Information Manager, where you'll support the development, management, and coordination of information within an organisation. This is an excellent opportunity to gain valuable experience in information management within a leading technical solutions provider. Apply today!

Wage

Competitive

Competitive wage offered

Check minimum wage rates (opens in new tab)

Training course
Information manager (level 4)
Hours
Monday - Friday, 8.30am - 5.00pm with one hour for a lunch break.

36 hours 30 minutes a week

Start date

Monday 1 September 2025

Duration

2 years

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

A Trainee Information Manager supports the development, management, and coordination of information within an organisation. This role often involves assisting with the implementation of information management processes, maintaining project records, and ensuring data accuracy and security. They act as a point of contact for information-related queries and contribute to the overall efficiency of information management practices.

Below are some of the activities you will be involved in: 

  • Be accountable for assisting with the management, and coordination of the CDE on a project
  • Be accountable for the interaction with the project team, ensuring IM queries and potential issues are raised and managed through to completion
  • Be accountable for assisting in the delivery and implementation of Dalkia’s ISO19650 processes for Project Delivery
  • Be accountable for assisting in the utilisation of Dalkia’s CDE and information management process
  • Maintaining detailed project records and production of detailed reports in various formats
  • Assisting with reporting on project/s development against the programme, deliverables and KPI’s
  • Assisting with the management of the ISO 19650 process audit or feeding into the audit with complete information and examples
  • Assist in collecting lessons learned on projects and sharing knowledge and learning

Essential Skills:

  • Communication Skills: Ability to effectively communicate with team members, stakeholders, and clients
  • Problem-Solving Skills: Ability to identify and resolve information management issues
  • Organisational Skills: Ability to manage multiple tasks, prioritise work, and maintain accurate records
  • Attention to Detail: Ensuring accuracy and completeness of information
  • Adaptability: Flexibility to adapt to changing environments and demands
  • Teamwork: Ability to work collaboratively with others
  • Commitment to Professional Development: Willingness to learn and grow in the field of information management

Where you'll work

Swallow House
Parsons Road
Washington
Tyne and Wear
NE37 1EZ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

YORKSHIRE TRAINING PARTNERSHIP LIMITED

Training course

Information manager (level 4)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Proficiently apply regulations including data protection, standards, guidelines and quality requirements as they pertain to information process and output
  • Assist with the operation and maintenance of a Common Data Environment (CDE) and ensure the (CDE) maintains integrity and follows agreed protocols and that data remains secure
  • Establish processes and accurately analyse, audit, verify and validate data as being accurate, appropriate, attributable, authentic and relevant according to protocols
  • Evaluate and make recommendations around information work processes, quality improvement and future resource planning for information management requirements
  • Identify and manage risk, put in place mitigating actions to minimise risk data integrity and security
  • Draft work plans, strategies, delegate responsibilities and work instructions defining the scope of information management that comply with aims, objectives, planned milestones and organisation procedure
  • Validate, manage, disseminate and store information throughout all stages of a project or asset
  • Design and embed consistent data control processes and workflows accounting for status, maturity, version control, revision control, audit history and approval processes
  • Advise on the implications of security accreditation, ISO27001, PAS 1192 Part 5 and industry specific requirements such as List N (Nuclear) and List X (Defence) and information classification
  • Establish and consistently implement project and asset systems including specification requirements, definition of processes, configuration and appropriate training plans
  • Prepare and deliver timely, accurate and clear written and verbal reports
  • Define and implement solutions to information sharing and storage problems
  • Evaluate requirements and provide solutions for embedding contractual and regulatory requirements
  • Define and manage processes for staged and progressive handover of information and structured formats in line with delivery schedules, duly verified to meet quality acceptability requirements
  • Effectively use a range of solutions and formats for the creation, dissemination, storage, validation and merging of information, ensuring secure access and effective integration
  • Prepare and deliver effective training on information management to internal and external stakeholders, monitor the effectiveness of this training and reflect on feedback to inform continuous quality improvement within the scope of responsibility
  • Estimate resources, manpower and associated costs to ensure compliance with baseline and changes to scope for future development and innovation requirements
  • Apply principles of effective line management in line with organisation practice
  • Reflect and evaluate own work and its impact on the organisation to plan for improved performance
  • Proficiently apply regulations including data protection, standards, guidelines and quality requirements as they pertain to information process and output
  • Assist with the operation and maintenance of a Common Data Environment (CDE) and ensure the (CDE) maintains integrity and follows agreed protocols and that data remains secure
  • Establish processes and accurately analyse, audit, verify and validate data as being accurate, appropriate, attributable, authentic and relevant according to protocols
  • Evaluate and make recommendations around information work processes, quality improvement and future resource planning for information management requirements
  • Identify and manage risk, put in place mitigating actions to minimise risk data integrity and security
  • Draft work plans, strategies, delegate responsibilities and work instructions defining the scope of information management that comply with aims, objectives, planned milestones and organisation procedure
  • Validate, manage, disseminate and store information throughout all stages of a project or asset
  • Design and embed consistent data control processes and workflows accounting for status, maturity, version control, revision control, audit history and approval processes
  • Advise on the implications of security accreditation, ISO27001, PAS 1192 Part 5 and industry specific requirements such as List N (Nuclear) and List X (Defence) and information classification
  • Establish and consistently implement project and asset systems including specification requirements, definition of processes, configuration and appropriate training plans
  • Prepare and deliver timely, accurate and clear written and verbal reports
  • Define and implement solutions to information sharing and storage problems
  • Evaluate requirements and provide solutions for embedding contractual and regulatory requirements
  • Define and manage processes for staged and progressive handover of information and structured formats in line with delivery schedules, duly verified to meet quality acceptability requirements
  • Effectively use a range of solutions and formats for the creation, dissemination, storage, validation and merging of information, ensuring secure access and effective integration
  • Prepare and deliver effective training on information management to internal and external stakeholders, monitor the effectiveness of this training and reflect on feedback to inform continuous quality improvement within the scope of responsibility
  • Estimate resources, manpower and associated costs to ensure compliance with baseline and changes to scope for future development and innovation requirements
  • Apply principles of effective line management in line with organisation practice

Training schedule

  • 24 months duration, including End Point Assessment
  • Blended approach to learning (visiting site, Microsoft Teams/Zoom meetings every month to provide thorough teaching and learning, set assignments and to provide support)
  • Monthly progress reviews to discuss expected progress v actual progress/interventions/additional support

Requirements

Essential qualifications

GCSE in:

Maths, English and Science (grade 4/C or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Organisation skills
  • Problem solving skills
  • Adaptability
  • Teamwork
  • Professional Development

Other requirements

We reserve the right to close this vacancy early if we receive a high volume of applications, so we encourage you to apply as soon as possible.

About this employer

Dalkia Engineering deliver mechanical and electrical technical solutions across the UK’s built environment from initial design to project completion. Harnessing a value-engineering approach across our projects, we optimise your environment to deliver cost savings and carbon efficiency.

https://www.dalkia.co.uk (opens in new tab)

Company benefits

In addition to a competitive salary, we offer a market-leading company pension scheme, 26 days paid holiday rising after service to 28 and a range of flexible benefits such as health cover, cycle to work scheme and a flexi holiday purchase scheme.

After this apprenticeship

  • Ongoing employment
  • Further learning and development opportunities and continuous growth within the technical function

Ask a question

The contact for this apprenticeship is:

DALKIA ENGINEERING LIMITED

Dalkia Engineering Limited

recruitment.deng@dalkia.co.uk

The reference code for this apprenticeship is VAC1000334341.

Apply now

Closes in 10 days (Tuesday 12 August 2025 at 11:59pm)

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