Operations Apprentice
TRANS GLOBAL FREIGHT MANAGEMENT LIMITED
Sunderland (SR5 2TA)
Closes in 27 days (Tuesday 26 August 2025 at 11:59pm)
Posted on 29 July 2025
Contents
Summary
Import & Export of Business Goods, Export/Import Pricing & Sales & Purchase Invoicing.
- Wage
-
£15,000 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday 9.00am - 5.30pm with 1 hour unpaid lunch.
37 hours 30 minutes a week
- Start date
-
Monday 1 September 2025
- Duration
-
1 year 9 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Quoting companies to transport goods worldwide
- Quoting using Air, Sea or Road Freight
- Export/Import Customs Clearance
- Lots of overseas communication with our agents worldwide
- Arranging collections of goods in other countries
- Purchase & Sales Invoicing
Where you'll work
Suite D 1 E 1 Slipway Centre
North East BIC
Sunderland
SR5 2TA
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
INTEC BUSINESS COLLEGES LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Delivery of this Apprenticeship will be done by online meetings with your assessor every 4 - 6 weeks.
Requirements
Essential qualifications
GCSE in:
- English (grade A* - C / 9 - 4)
- Maths (grade A* - C / 9 - 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Good IT Skills
- This is a very busy role
- Good time keeping essential
- Wanting to learn
About this employer
A personal service, expertly delivered – that’s what makes TransGlobal stand out and it’s what keeps our customers coming back to us time and time again. No matter how big or small your freight requirements, our expert, dedicated staff will find – and deliver – the best solution for you. We are one of the UK’s leading independent international freight forwarding companies. This independence gives us the freedom to find the best solutions for our customers. That includes remaining true to our strongly held values of putting people at the heart of everything we do, integrity and trust. And it includes choosing to work with only the best international forwarders to create an unrivalled world wide network of partners to ensure a first-class service for our customers, wherever they are doing business.
After this apprenticeship
- There will be the opportunity for a full-time position on completion of a successful apprenticeship.
Ask a question
The contact for this apprenticeship is:
INTEC BUSINESS COLLEGES LIMITED
Tracey North
tracey.north@intecbusinesscolleges.co.uk
07580 997408
The reference code for this apprenticeship is VAC1000334291.
Apply now
Closes in 27 days (Tuesday 26 August 2025 at 11:59pm)
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