Business Administrator Apprentice

PORTOBELLO BUSINESS CENTRE

LONDON (W10 5QQ)

Closes in 21 days (Friday 22 August 2025 at 11:59pm)

Posted on 29 July 2025

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Summary

This is a fantastic opportunity to kickstart your career. Gain hands-on experience in client support, data, events and operations. Join a supportive team based in a vibrant workspace in North Kensington. You’ll be part of a mission-driven organisation with room to grow.

Wage

£22,000 a year

Check minimum wage rates (opens in new tab)

Extra information about pay (optional) Any salary increases are provided once a year following annual appraisals, as is the case for the rest of the team.

Training course
Business administrator (level 3)
Hours
Monday to Friday, 9:00 AM – 5:00 PM (including a 1-hour lunch break). One day per week will be allocated for off-the-job training as part of the apprenticeship – day to be agreed.

35 hours a week

Start date

Monday 1 September 2025

Duration

1 year 2 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

As a Business Administrator apprentice, you will:

  • Greet and support clients in person, by phone and via email
  • Respond to or forward client enquiries to the appropriate staff member
  • Book appointments and manage calendars for business advisers
  • Keep client records up to date using our CRM system
  • Learn to use Excel and help ensure our audit spreadsheets are accurate and fully populated
  • Help prepare documents and materials for workshops, events and webinars
  • Support the team with general office administration (e.g. ordering supplies, filing, printing)
  • Assist with finance-related admin, such as submitting receipts and invoices to our finance team
  • Contribute to the planning and delivery of events such as networking sessions and training workshops
  • Attend internal meetings and take notes or follow up on agreed actions
  • Learn to use tools like Excel, Word, PowerPoint, Teams and SharePoint effectively
  • Use software tools to support marketing, communications and programme delivery
  • Support small internal projects and take ownership of simple tasks with guidance
  • Help review and improve internal documents, checklists and administrative processes

Where you'll work

WORNINGTON ROAD
LONDON
W10 5QQ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

OXFORD PROFESSIONAL EDUCATION GROUP LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

  • Training will be delivered by Oxford Professional Education by attending live online workshops
  • You will have one day per week allocated for off-the-job training
  • You will have a allocated trainer who will support from Oxford Professional Education

Requirements

Essential qualifications

GCSE in:

Maths and English (grade 6/B)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Administrative skills
  • Team working
  • Proactive
  • Motivated
  • Reliable
  • Understands confidentiality

About this employer

Portobello Business Centre (PBC) is here to make sure you hit your goals. We’re a friendly, not-for-profit social enterprise based in the heart of West London at Morley College, and we’re all about one thing—helping you succeed. We’ve got everything you need to turn your vision into reality: one-to-one advice, training courses, workshops, consultancy, and even networking opportunities to get you connected with the right people. And when it comes to securing funding? We’re experts—because a little extra cash flow can make all the difference when you’re building your empire! For over 25 years, we’ve been the go-to hub for start-ups and scale-ups across West London. From market traders to classic car restorers, restauranteurs, children’s entertainers, fashion designers, and artisan food makers—we’ve helped them all launch, grow, and thrive.

https://www.pbc.co.uk (opens in new tab)

Company benefits

21 days annual leave plus bank holidays and any additional days between Christmas and the New Year.

After this apprenticeship

After completing the Business Administrator Level 3 Apprenticeship, you could progress into roles such as:

·        Business Support Officer or Programme Coordinator

·        Executive or Team Assistant

·        Data, Finance or CRM Administrator

·        Communications or Events Assistant

You may also choose to pursue further training, like a Level 4 apprenticeship, a business-related qualification or certifications in project support, data handling or office management. The skills you gain are useful across many sectors, including education, local government, charities and small businesses.

Ask a question

The contact for this apprenticeship is:

OXFORD PROFESSIONAL EDUCATION GROUP LIMITED

Lisa White

lisa@oxfordpeg.com

The reference code for this apprenticeship is VAC1000334275.

Apply now

Closes in 21 days (Friday 22 August 2025 at 11:59pm)

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