Apprentice Administrator
SYMEC TECHNOLOGIES LIMITED
GLOUCESTERSHIRE (BS16 7FL)
Closes in 20 days (Monday 18 August 2025)
Posted on 28 July 2025
Contents
Summary
This is a fantastic opportunity to join a friendly, growing team in a leading mobile technology organisation in North Bristol. TRG Solutions are leaders in their field and well-respected experts in the industry. As long-time employers of apprentices, you’ll receive exceptional support to begin a career in business administration.
- Wage
-
£14,722.50 to £23,809.50, depending on your age
National Minimum Wage
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday 9am to 5pm.
37 hours 30 minutes a week
- Start date
-
Monday 25 August 2025
- Duration
-
1 year 3 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
The primary purpose of this position is to support the administrative function of the operations team. The Apprentice Administrator will work alongside operations management and the wider operations team.
Most duties will be completed via the company’s customer management system (CRM).
Key Responsibilities:
- Goods In/Goods Out- make sure systems are updated and items are correctly allocated to the storage location.
- Organise the collection and delivery of repairs to TRG Poland and Manufacturer repair facilities.
- Coordinate customs information and dispatch documentation of customer property to repair centres across the UK and Europe.
- Raise new work tickets on internal and external systems and portals
- Compile the final dispatch of repaired customer equipment to the nominated delivery location
- Periodic audit of customer stock in line with accuracy KPI’s
- Work to agreed timescales for all activities – ensuring all customer agreements and procedures are followed
- Use the internal CRM system to ensure stock visibility is accurate at all times
- Support the operational team to meet customer requirements
- Pick devices and accessories in line with customer requirements
- Follow health and safety procedures, including the use of PPE where required
- Any other task as reasonably requested by management
Knowledge, skills, and experience required for an IT literate with experience in using Microsoft Office applications.
Knowledge, skills, and experience required for the role:
- IT literate with experience of using Microsoft Office applications
- Strong Communication skills
- Willingness to learn and adapt to change
Self-motivated with the ability to work alone or as part of a team. - Ability to multitask throughout the working day
- Able to work to deadlines and standards as agreed with our customers
Where you'll work
10 BROOK OFFICE PARK
EMERSONS GREEN
BRISTOL
GLOUCESTERSHIRE
BS16 7FL
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
PROFESSIONAL APPRENTICESHIPS LTD
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
During this advanced apprenticeship, you will learn a vast range of knowledge, skills and behaviours, covering topics such as project management, systems & processes, business structures and so much more.
You will undertake the ground-breaking Professional Apprenticeships Business Administrator Level 3 qualification. Professional Apprenticeships hold the title of Bristol and Bath Apprenticeship Training Provider of the Year for 2021. They also boast the highest Ofsted rating, which only a select few training providers in the region have.
The programme is designed to mould you into a high-level, all-rounded business professional. You will learn in detail about business communication, organisation, managing change, problem solving & much more.
These modules are designed to jump-start your career and make you stand out in an increasingly competitive field, boosting your future earning potential.
Requirements
Essential qualifications
GCSE in:
- English (grade 4/C Or above)
- Maths (grade 4/C Or above)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Patience
About this employer
TRG Solutions Technologies are an award-winning leader in the supply and management of mobile technology, working within various markets including Retail, Transport & Logistics, Warehousing, Distribution and Field Services. They are a young, driven, and passionate organisation which is focused on growing rapidly, with a friendly, welcoming culture. This sought-after role won’t be around for long so apply now!
After this apprenticeship
Staff development is key and you can look forward to exciting career progression opportunities beyond the apprenticeship for the right candidate.
Ask a question
The contact for this apprenticeship is:
PROFESSIONAL APPRENTICESHIPS LTD
The reference code for this apprenticeship is VAC1000334219.
Apply now
Closes in 20 days (Monday 18 August 2025)
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