Administration Apprentice
Trinity Mortgages
PLYMOUTH (PL1 2LA)
Closes in 20 days (Monday 18 August 2025 at 11:59pm)
Posted on 28 July 2025
Contents
Summary
Join our office and gain hands on experience in a professional setting. You’ll develop key workplace skills, from communicating with clients to supporting daily office tasks. A great opportunity to start your career in a Mortgage Brokers office and grow with guidance and support.
- Wage
-
£13,741 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday
9am- 5pm
With a 1 hour lunch break
35 hours a week
- Start date
-
Monday 25 August 2025
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Communicating with Clients & third parties (Estate Agents, Lenders & Solicitors)
- Creating Emails, Letters & Reports
- Data Inputting
- General administration tasks
Where you'll work
6 SOUTHSIDE STREET
PLYMOUTH
PL1 2LA
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
ACHIEVEMENT TRAINING LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
You will receive specific on-the-job training from the employer in your workplace at Trinity Mortgages.
Off-the-job training will be delivered using weekly classroom sessions delivered at Achievement Training city centres location, or you will be work-based and will be given time in the working week to study towards the theory element of the programme.
You will be working towards:
- Level 3 Business Administration Apprenticeship Standard
- Apprentices without Level 2 English and maths (A*-C or 9-4 GSCE) will need to achieve this level before the end of their apprenticeship
Requirements
Desirable qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Problem solving skills
- Team working
About this employer
Trinity Independent Mortgage Brokers was established in 2005 by Peter Holmes, Becky Parsonage and Jamie Lee. All three had previously been employed together at a large firm of Independent Financial Advisers. A few years later, Jamie Lee retired from the mortgage industry. Pete & Becky’s knowledge, enthusiasm, experience and dedication to their many clients has established an extremely strong presence in the mortgage market and, following this, Trinity have expanded to become one of the leading brokerages in the southwest, their advice to clients being known to be of the highest standards of professionalism. Trinity are totally independent so therefore have access to the whole mortgage market, thus providing the very best service for all their clients. We advise on purchases, remortgaging, first time buyers, development finance and also commercial finance. We are also independent in the insurance market and ensure that our clients have the best and correct protection products at all times.
After this apprenticeship
- Business administration offers a broad range of skills that can be applied to many different sectors and so you would be able to transfer into a wide variety of roles such as accounting, payroll and HR
- With further training you could also specialise in an area like legal, financial or medical administration, or progress with training to become a supervisor or office manager
- Alternatively, you could train to become a personal assistant, working directly under an individual or manager and earning up to £50,000 a year
Ask a question
The contact for this apprenticeship is:
ACHIEVEMENT TRAINING LIMITED
Macie or David
Admissions@achievementtraining.com
01752 202266
The reference code for this apprenticeship is VAC1000334179.
Apply now
Closes in 20 days (Monday 18 August 2025 at 11:59pm)
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