Business Administrator Apprentice

C J ROOFING (BA) LIMITED

BISHOP AUCKLAND (DL14 7JN)

Closes in 13 days (Tuesday 19 August 2025 at 11:59pm)

Posted on 5 August 2025

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Summary

CJ Roofing are offering a fantastic Business Administration Apprenticeship opportunity to work in their small, friendly and welcoming team to assist in the day-to-day running of the administrative side of the business.

Wage

£11,778 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday - Thursday, 08:00 - 16:00 (30 minutes lunch)

30 hours a week

Start date

Monday 1 September 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Answering telephone calls and directing enquiries appropriately
  • Managing shared email inboxes and responding to general queries
  • Filing, scanning, photocopying, and printing documents
  • Maintaining accurate digital and physical records
  • Data entry using software tools (CRM systems, spreadsheets, databases)
  • Assisting in preparing reports, quotes, and correspondence
  • Maintaining office supplies and ensuring the workspace is organised
  • Assisting with social media content posting and inbox replies
  • Creating and maintaining job files (quotes, photos, reports, invoices)
  • Scheduling site visits, surveys, and repairs
  • Logging and tracking job progress on internal systems
  • Assisting with quote preparation and sending to clients
  • Coordinating material orders and delivery schedules
  • Ensuring job sheets and health & safety documentation are completed
  • Assisting with Invoice preparation and sending to clients

Where you'll work

1 BELVEDERE HOUSE
KINGSWAY
BISHOP AUCKLAND
DL14 7JN

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

BISHOP AUCKLAND COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

  • Business Administrator Level 3 Apprenticeship Standard
  • Training will take place at CJ Roofing Services Ltd 4 days a week at the workplace with regular visits from a tutor from Bishop Auckland College

Requirements

Essential qualifications

GCSE in:

  • English (grade 9-4 / A*-C / Level 2)
  • Maths (grade 9-4 / A*-C / Level 2)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Administrative skills
  • Team working
  • Initiative

About this employer

CJ Roofing Services are professional roofers serving Darlington and the surrounding County Durham area. Committed to exceptional service and quality, CJ Roofing have earned a solid reputation for delivering top-quality roofing solutions at affordable prices. Specialising in GRP roofing, flat roofing, new roofs, fibreglass roofing, rubber roofing, roof repair and maintenance, as well as fascias, soffits, and guttering, catering to all types of roofs at domestic, commercial, and industrial levels. As a well-established, family-run business, they strive to provide the highest level of customer satisfaction with every project.

https://www.roofingcountydurham.co.uk/ (opens in new tab)

After this apprenticeship

  • Full-time employment with company

Ask a question

The contact for this apprenticeship is:

BISHOP AUCKLAND COLLEGE

David Brough

david.brough@bacoll.ac.uk

01388 743164

The reference code for this apprenticeship is VAC1000334165.

Apply now

Closes in 13 days (Tuesday 19 August 2025 at 11:59pm)

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