Apprentice Freight Forwarder

Geodis FF United Kingdom Ltd

Wythenshawe (M22 4SA)

Closes in 20 days (Monday 18 August 2025 at 11:59pm)

Posted on 28 July 2025

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Summary

Working as part of the Operations team based in London office, the Apprentice Forwarder will be responsible for the delivery of an effective and efficient service to the business and to the Operations Department. Reporting to the Branch Manager - Freight Forwarding.

Wage

£15,000 a year

Check minimum wage rates (opens in new tab)

Pay reviews conducted through the apprenticeship.

Training course
International freight forwarding specialist (level 3)
Hours
Monday to Friday 9am to 5.30pm with 1 hour lunch

37 hours 30 minutes a week

Start date

Monday 1 September 2025

Duration

1 year 9 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Provide admin and operational support to Operational Department, allowing Supervisor to pass operational work back to branch.
  • Work closely with internal and external customers.
  • Use of Next Gen/MS office as requested.
  • Invoicing and job costing.
  • Customs Entries.
  • Assist in all aspects of the operation where/when required.
  • Focus on customer service.
  • Regular customer communication / meetings and business reviews.
  • Ensure all reports including internal and customer specific are completed within the deadline.
  • Resolve queries from customers and suppliers.
  • Operate within companies QA system.
  • Any other tasks as directed by their Supervisor or line manager
    Admin as required.
  • Ensure Best Practice models are adopted throughout the department.
  • All other tasks as requested by management.

Where you'll work

Delta Point
Leestone Road
Sharston Industrial Estate
Wythenshawe
M22 4SA

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED

Training course

International freight forwarding specialist (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Select freight forwarding services based on customer requirements, taking into account country specific factors, delivery times and modes.
  • Use generic or bespoke ICT systems in order to enter and monitor data on importing or exporting goods.
  • Book, plan and monitor international shipments, using manual or ICT systems, in accordance with the rules and regulations that apply to that area of the world and to the goods consigned.
  • Prepare a customs declaration to a national standard, or give custom clearance instructions to a third party.
  • Use data systems to submit the information required by customs authorities as part of the management of the international movement of goods.
  • Produce freight costings and invoices in line with Incoterms, customer profile or sales contract.
  • Identify and source data from customers, systems or colleagues.
  • Identify and resolve problems in line with responsibilities.
  • Create and maintain productive working relationships with internal and external customers.
  • Adapt communication based on the situation and the audience.
  • Identify problems outside of limits of responsibility and escalate within company policy.
  • Communicate in writing, preparing communications on technical matters.
  • Communicate with others verbally, including internal and external customers.
  • Air. Use and adapt terminology appropriate to the air freight industry.
  • Air. Select and use documentation appropriate to the air freight industry.
  • Ocean. Use and adapt terminology appropriate to the ocean freight industry.
  • Ocean. Select and use documentation appropriate to the ocean freight industry.
  • Road. Use and adapt terminology appropriate to the road freight industry.
  • Road. Select and use documentation appropriate to the road freight industry.
  • Select freight forwarding services based on customer requirements, taking into account country specific factors, delivery times and modes.
  • Use generic or bespoke ICT systems in order to enter and monitor data on importing or exporting goods.
  • Book, plan and monitor international shipments, using manual or ICT systems, in accordance with the rules and regulations that apply to that area of the world and to the goods consigned.
  • Prepare a customs declaration to a national standard, or give custom clearance instructions to a third party.
  • Use data systems to submit the information required by customs authorities as part of the management of the international movement of goods.
  • Produce freight costings and invoices in line with Incoterms, customer profile or sales contract.
  • Identify and source data from customers, systems or colleagues.
  • Identify and resolve problems in line with responsibilities.
  • Create and maintain productive working relationships with internal and external customers.
  • Adapt communication based on the situation and the audience.
  • Identify problems outside of limits of responsibility and escalate within company policy.
  • Communicate in writing, preparing communications on technical matters.
  • Communicate with others verbally, including internal and external customers.

Training schedule

On the job training delivered by the employer.
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3.
Allocation of an apprenticeship delivery coach who will carry out regular training.
Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop.
Identify, track and support 6 hours off the job training activities.
Quarterly formal progress review meetings, identifying learning achievements and next steps.

Requirements

Essential qualifications

GCSE in:

  • English (grade Minimum Grade C or 4)
  • Maths (grade Minimum Grade C or 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Administrative skills
  • Number skills
  • Logical
  • Team working

About this employer

GEODIS Freight Forwarding UK Ltd supplies and combines freight services, information management and added value into integrated solutions. As part of the GEODIS Group, GEODIS Freight Forwarding supports GEODIS’ capacity to offer customers one partner to solve their supply chain challenges worldwide. It has revenues of 2 billion euro’s and more than 5000 employees working in 45 countries around the world.

http://www.geodis.com (opens in new tab)

After this apprenticeship

Ideally, upon successful completion of the apprenticeship a full time position will be made.

Ask a question

The contact for this apprenticeship is:

SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED

Paul Cotton

paul.cotton@seetec.co.uk

The reference code for this apprenticeship is VAC1000334159.

Apply now

Closes in 20 days (Monday 18 August 2025 at 11:59pm)

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