Business & Skills Apprenticeship

Essex County Council

Chelmsford (CM1 2SB)

Closes in 13 days (Monday 11 August 2025)

Posted on 28 July 2025

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Summary

As a Business and Skills Apprentice at Essex County Council, you'll learn the basics of business activities and support skills development. You'll shadow team members to understand various roles within the Business and Skills Team. This is a fantastic opportunity to gain experience in a dynamic environment, helping businesses in Essex grow.

Wage

£14,567 a year

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£14,567 per annum rising to £23,557 per annum on the second year

Training course
Business administrator (level 3)
Hours
Monday - Friday; 9.00am - 5.00pm (breaks to be confirmed).

37 hours a week

Start date

Monday 18 August 2025

Duration

1 year 9 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

This role will give you the opportunity to:

  • Help businesses in Essex grow and thrive
  • Support skills development initiatives
  • Create jobs for residents
  • Promote green growth, equality, diversity, and inclusion
  • Shadow team members and learn about different roles
  • Attend training courses and workshops

You will assist with the delivery of routine administrative tasks, dealing with day-to-day work including (but not limited to):

  • Assist with the delivery of the Sector Development Team
  • Help with project planning and monitoring
  • Support the operational delivery of business and skills programs
  • Assist with marketing campaigns and event organisation
  • Help with budgetary and financial management
  • Assist with data tracking and performance management
  • General team administration tasks, including file management, meeting room bookings, capturing actions from meetings, and monitoring the generic email account
  • Follow ECC policies and procedures for task completion and our expected standards of behaviours

Where you'll work

ACL Chelmsford
Beeches Close
Chelmsford
CM1 2SB

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

ESSEX COUNTY COUNCIL

Training course

Business administrator (level 3)

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What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Business Administrator Level 3.

Requirements

Desirable qualifications

GCSE in:

  • English (grade C/4)
  • Maths (grade C/4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Presentation skills
  • Non judgemental
  • Patience

About this employer

At ECC we look after a large, diverse, complex region of the country. But our approach to meeting the needs of our 1.4 million residents is simple. We recruit creative, collaborative, talented people, and free them up to make an impact to be proud of.

https://workingforessex.com/ (opens in new tab)

Disability Confident

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

  • ECC is a large and very diverse organisation that believes staff development is critical to our success. Our apprentices have access to a wide variety of career-enhancing training and development in preparation for a more advanced role as well as further qualifications if desired
  • We offer excellent career prospects for the right candidate, depending on attitude and performance during the apprenticeship, and over 85% of our apprentices go on to secure permanent roles with us
  • There are many opportunities for future progression and development within Essex County Council

Ask a question

The contact for this apprenticeship is:

ESSEX COUNTY COUNCIL

Leon Black

Leon.Black@essex.gov.uk

The reference code for this apprenticeship is VAC1000334145.

Apply now

Closes in 13 days (Monday 11 August 2025)

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