Apprentice Business Administrator

Speedy Freight

Aylesbury (HP18 0PH)

Closes in 13 days (Monday 11 August 2025)

Posted on 28 July 2025

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Summary

We are looking for a business admin support apprentice to join our team. The role requires a switched-on individual who is self-motivated and highly organised. Attention to detail, a high level of accuracy, fantastic customer service and communication skills are very important to be successful in this role.

Wage

£17,561.40 a year

Check minimum wage rates (opens in new tab)

£10 p/h

Training course
Business administrator (level 3)
Hours
Shifts TBC

37 hours 30 minutes a week

Start date

Monday 18 August 2025

Duration

1 year 4 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Communicating over the telephone with customers, clients and colleagues
  • Managing email inboxes
  • Organise and report data
  • Use of spreadsheets
  • Managing in-house computer systems
  • Use of computer systems to track and liaise with drivers to report status updates to customers and resolve any issues drivers may have when making deliveries
  • Escalating inquiries to the appropriate team, when necessary
  • Confirming freight bookings and tracking orders for timely delivery
  • Providing shipment quotes and setting up shipments and documentation as needed
  • Use of bespoke software
  • Any other admin duties as requested

Where you'll work

Building 330
Westcott Venture Park High Street
Aylesbury
HP18 0PH

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

WOODSPEEN TRAINING LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

  • Woodspeen Training to deliver course online
  • End-Point Assessment (EPA)
  • In-house training

Requirements

Essential qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Logical
  • Team working
  • Creative
  • Initiative
  • Non judgemental
  • Patience

Other requirements

Due to the location of this vacancy, the employer is looking for someone with a FULL UK driver licence and own transport.

About this employer

From Lands’ End to John o’ Groats, our UK courier service covers every postcode in the country. We’re here to help you meet the local, national, and international logistical demands of your business – getting goods from A – B, directly and stress-free. Whether its ad hoc, multi drop, planned delivery routes or complete end-to-end logistics, Speedy Freight will literally go the extra mile.

https://speedyfreight.com/ (opens in new tab)

After this apprenticeship

  • A permanent position within the organisation

Ask a question

The contact for this apprenticeship is:

WOODSPEEN TRAINING LIMITED

Sam Moreton

samuel.moreton@woodspeentraining.co.uk

The reference code for this apprenticeship is VAC1000334040.

Apply now

Closes in 13 days (Monday 11 August 2025)

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