Sales Administration Apprentice
INTEGRATED CARE GROUP LIMITED
Herts (SG12 8HG)
Closes in 24 days (Friday 22 August 2025 at 11:59pm)
Posted on 28 July 2025
Contents
Summary
We are seeking a motivated and detail orientated Administrator to support our Sales team. The role is designed for individuals who are looking to learn and develop their skills in Administration and Reporting. The successful candidate will report to the Sales Team Leader.
- Wage
-
£16,800 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday
8:45am to 5:00pm
37 hours 30 minutes a week
- Start date
-
Monday 8 September 2025
- Duration
-
1 year 6 months
- Positions available
-
2
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Input and maintain accurate candidate data in the Applicant Tracking System (ATS)
- Assist in preparing CV’s, compliance packs, right to work documentation
- Post job adverts on various job boards and social media platforms
- Support the co-ordination of candidate interviews and onboarding
- Support consultants in managing healthcare vacancies
- Help monitor application pipelines and flag qualified candidates
- Assist with the production and collation of reports
- To provide support and assist in answering and resolving day to day queries from candidates, answering the telephone, and responding to emails
- Support business development activities with lead tracking and follow ups
- Help ensure candidates are fully compliant with NHS framework and internal standards (e.g. DBS checks, occupational health, training certificates)
- Throughout the apprenticeship, to acquire exceptional customer service skills, seeking advice from the wider team where in doubt and gain confidence in resolving queries to a satisfactory conclusion and escalating where appropriate
- To always comply with the letter and spirit of all Company policies in addition to the Company’s Health, Safety & Environmental Policy, Equality & Diversity Policy and Code on Business Conduct and Behaviour
- Carry out such other duties as are reasonably requested by the jobholder’s line manager from time to time
Where you'll work
Units 73/74 The Maltings Business Centre
Roydon Road
Stanstead Abbotts
Herts
SG12 8HG
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
HERTFORD REGIONAL COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- Working towards completing Level 3 Business Administration Apprenticeship Standard
- Work based learning with attendance once per month at Hertford Regional College for workshop sessions with the Assessor
Requirements
Essential qualifications
GCSE in:
- English (grade 4-9)
- Maths (grade 4-9)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Team working
- Initiative
- Adaptability
About this employer
Integrated Care Group is a recruitment agency specialising in the Healthcare sector. ICG searches, engages, and recruits healthcare professionals. As part of this process, ICG also ensure all candidates meet CQC, legal and client compliance requirements to work within their appropriate placement. Once a candidate is in a placement we maintain weekly communication with the candidates, to check in on wellbeing and answer any queries. Maintain their compliance with regular monthly and annual checks to ensure the candidate remains compliant. The team is 12 strong in a small friendly professional office based in Stanstead Abbots close to the train station.
After this apprenticeship
- There will be opportunities for progression and a permanent position subject to performance
Ask a question
The contact for this apprenticeship is:
HERTFORD REGIONAL COLLEGE
The Apprenticeship Team
apprenticeship@hrc.ac.uk
01992411572
The reference code for this apprenticeship is VAC1000333972.
Apply now
Closes in 24 days (Friday 22 August 2025 at 11:59pm)
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