Office Assistant Apprentice

SACHDEVS (COVENTRY) LIMITED

COVENTRY (CV4 9HS)

Closes on Sunday 31 August 2025

Posted on 25 July 2025

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Summary

We are seeking a reliable and organised Office Assistant to support the smooth running of our office operations in Tile Hill. The ideal candidate will support the practice manager with the running of the practice and perform a variety of administrative and clerical tasks, ensuring day-to-day activities are handled efficiently.

Wage

£14,918.80 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday - Friday, 9.00am - 5.00pm, though some flexibility may be required/ work from home days.

37 hours 30 minutes a week

Start date

Monday 1 September 2025

Duration

1 year

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Answering and directing phone calls and emails
  • Greeting and assisting visitors and clients
  • Managing incoming and outgoing post and deliveries
  • Organising and maintaining filing systems (paper and electronic)
  • Ordering and managing office supplies and stationery
  • Assisting with data entry, record-keeping, and database maintenance
  • Scheduling meetings and booking appointments or travel arrangements
  • Supporting various departments with administrative tasks
  • Helping prepare reports, presentations, and correspondence
  • Maintaining office tidiness and adhering to health and safety policies

Where you'll work

4 STATION AVENUE
COVENTRY
CV4 9HS

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

COVENTRY AND WARWICKSHIRE CHAMBERS OF COMMERCE TRAINING LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Training to be provided:

  • Business Administration Level 3 Apprenticeship Standard
  • Weekly day release at CWCT, Radford, Coventry (Every Tuesday or Friday 9:30am-4:30pm)

Requirements

Essential qualifications

GCSE in:

English & Maths (grade A*/9 - C/5)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Logical
  • Team working
  • Initiative

About this employer

Founded in 1972, Sachdevs Chartered Accountants is a well-established family run accountancy firm. The company has been passed from father to son and is now on its third generation, providing a whole matter of accountancy needs and business advice. Whilst our roots lie deep in the West Midlands, with our bespoke purpose-built office based in Coventry, our skills and expertise are employed by businesses and individuals locally, nationally, and internationally.

https://www.sachdevs-ca.com/about/ (opens in new tab)

After this apprenticeship

  • Potential for career advancement within the company as you gain experience and develop your skills
  • This apprenticeship is ideal for someone looking to start a career in busienss adminsitartion with plenty of support and training to help you grow and develop professionally

Ask a question

The contact for this apprenticeship is:

COVENTRY AND WARWICKSHIRE CHAMBERS OF COMMERCE TRAINING LIMITED

Katie Lumb

lumb.k@cw-chambertraining.co.uk

02476231122

The reference code for this apprenticeship is VAC1000333841.

Apply now

Closes on Sunday 31 August 2025

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