BA23 : ADDITIONAL LEARNING SUPPORT ADMIN ASSISTANT – BUSINESS ADMINISTRATION LEVEL 3 APPRENTICE

Runshaw College

Leyland (PR25 3DQ)

Closes in 13 days (Friday 8 August 2025 at 11:59pm)

Posted on 25 July 2025

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Summary

Runshaw College has long been recognised as one of the most successful colleges in the country, renowned locally and nationally for our exceptional results, friendly and supportive culture and focus on putting the learner at the heart of all that we do.

• Wage:

  £14,526.20 to £23,492.04, depending on your age

  National Minimum Wage

  Check minimum wage rates (opens in new tab)

• Training course: Business administrator (level 3)
• Hours: Monday - Friday, 8.30am - 4.30pm

  37 hours a week

• Start date:

  Monday 1 September 2025

• Duration:

  3 years 1 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• Carry out general reception duties including answering the
  telephone, relaying messages from internal/external customers,
  dealing with enquiries from students and colleagues, maintaining
  confidentiality at all times
• General office administration including monitoring and
  maintaining department online mailboxes
• Liaise with College Administration teams
• Scan student’s evidence of support needs and electronic filing to
  student folder and online systems
• Deal with incoming and outgoing mail for the department

Where you'll work

Langdale Road
Leyland
PR25 3DQ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

RUNSHAW COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Business Administrator Level 3 Apprenticeship Standard

Requirements

Essential qualifications

GCSE in:

• GCSE English (grade A*-C/Grade 9-4 equivalent)
• GCSE Maths (grade A*-C/Grade 9-4 equivalent)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Organisation skills
• Problem solving skills
• Administrative skills
• Team working
• Creative
• Initiative
• Patience

About this employer

Additional Learning Support (ALS) at Runshaw aims to enable students to maximise their potential. We view it as a positive model offering support for all students with learning difficulties or disabilities, playing a central role in supporting individual students to achieve their best and we have worked hard to ensure there is no stigma attached to using the service.

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

• Potential permanent job at the end of the apprenticeship

Ask a question

The contact for this apprenticeship is:

RUNSHAW COLLEGE

The reference code for this apprenticeship is VAC1000333812.

Apply now

Closes in 13 days (Friday 8 August 2025 at 11:59pm)

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