Apprentice Operations Assistant
CASTLE GROUP LTD
NORTH YORKSHIRE (YO11 3UZ)
Closes in 27 days (Friday 22 August 2025 at 11:59pm)
Posted on 25 July 2025
Contents
Summary
We are looking for a bright, versatile and enthusiastic young person to join our professional team to come and learn what we do; how we do it; and start a worthwhile career that could ultimately lead to a variety of different roles within the business. This position is the first step on your ladder.
- Wage
-
£14,918.80 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Thursday 08:30 AM to 5:00 PM
Friday 08:30 AM to 2:00 PM
37 hours 30 minutes a week
- Start date
-
Monday 1 September 2025
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Prepare & pack orders for despatch
- Receive goods inwards, ensuring all deliveries are dealt with appropriately
- Order processing & accounts support
- Schedule and coordinate shipments with logistics partners, both domestic and overseas
- Monitor stock and liaise with purchasing to order new supplies
- Conduct monthly stock takes
- Prepare and ‘kit’ instrument components for production
- Answer phone, emails, and online chat messages
- Keep work areas organised and free from debris
- Perform other ad hoc duties where required
Where you'll work
SALTER ROAD
EASTFIELD
SCARBOROUGH
NORTH YORKSHIRE
YO11 3UZ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
CRAVEN COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
An apprenticeship includes regular training with a college or other training organisation. At least 6 of your weekly working hours will be spent learning at work or studying and completing assignments etc.
You will be assigned a Learning Development Advisor who will link knowledge learning to practical ongoing work/duties development for the apprentice.
More training information
This apprenticeship programme is provided by Craven College.
Your training programme is Business Administrator Level 3.
The Training provided is blended via:
- Monthly online theory and underpinning knowledge classes
- Monthly face-to-face meetings between apprentice and learning
Requirements
Desirable qualifications
GCSE in:
- English (grade 4 / C or above)
- Maths (grade 4 / C or above)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Initiative
- Patience
- Physical fitness
Other requirements
As with all apprenticeships, initially we are looking for an enthusiastic and reliable young person to come and work with us, who wants to learn and develop themselves as their skills and the programme progress.
About this employer
For 50 years, Castle Group has been at the forefront of environmental measurement and monitoring technology. Whether you need to learn how to measure something, source the right piece of equipment or have a detailed assessment conducted for you, we are the people to ask.
After this apprenticeship
- There is a great chance of career development through the business
- These could be into sales/accounts or technical testing of their products within their labs
Ask a question
The contact for this apprenticeship is:
CRAVEN COLLEGE
Phil Armitt
parmitt@craven-college.ac.uk
01723588072
The reference code for this apprenticeship is VAC1000333701.
Apply now
Closes in 27 days (Friday 22 August 2025 at 11:59pm)
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