Apprentice Sales Support Administrator

Xpress Fuels

Sheffield (S25 4DL)

Closes in 16 days (Monday 11 August 2025)

Posted on 24 July 2025

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Summary

We are a small, friendly team looking for a Business Admin Apprentice (Level 3) to join our growing business. This is a fantastic opportunity for someone who is enthusiastic, keen to learn, and ready to start their career.

Wage

£13,741 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

£7.55 p/h

Training course
Business administrator (level 3)
Hours
Monday to Friday, between 9am - 5pm.

35 hours a week

Start date

Monday 18 August 2025

Duration

1 year 4 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Speaking with customers via phone and email in a polite, professional manner
  • Using our CRM system to log data, update customer records, and track interactions
  • Preparing and sending quotes for customer orders
  • Assisting with order processing and basic administrative tasks
  • Working closely with the sales and operations teams to ensure excellent service
  • Learning how to manage enquiries, resolve customer issues, and build relationships
  • Use of bespoke software and internal applications
  • Data entry
  • Any other administrative duties upon request

Where you'll work

Anston House
73 Ryton Road
Sheffield
S25 4DL

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

WOODSPEEN TRAINING LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

  • Level 3 Business Administration Apprenticeship Standard
  • Training is delivered through remote delivery into the workplace, so access to a laptop is essential

Requirements

Essential qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Logical
  • Team working
  • Creative
  • Initiative

Other requirements

Please check travel times to/from the vacancy. This role requires you to have a full/clean UK driving licence and your own vehicle.

About this employer

Xpress Fuel are one of the largest independent fuel suppliers, providing fuel cards and bulk fuel deliveries across the UK within a 24 – 48 hour turn around.

https://www.xpressfuel.co.uk/ (opens in new tab)

After this apprenticeship

After successful completion of the apprenticeship, there is the opportunity to progress into a full-time assistant role with the company.

Ask a question

The contact for this apprenticeship is:

WOODSPEEN TRAINING LIMITED

The reference code for this apprenticeship is VAC1000333670.

Apply now

Closes in 16 days (Monday 11 August 2025)

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