Digital Communications Apprentice

UNIVERSITY OF SUSSEX(THE)

East Sussex (BN1 9RH)

Closes in 12 days (Friday 8 August 2025 at 11:59pm)

Posted on 24 July 2025

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Summary

As a Digital Communications Apprentice, you will support the Communications Team in delivering multi-channel marketing campaigns. You’ll help create and schedule content across social media, assist with email marketing, update the website and contribute to digital storytelling that promotes the school’s education, research and public engagement.

Wage

£24,344 a year

Check minimum wage rates (opens in new tab)

Training course
Multi-channel marketer (level 3)
Hours
Monday to Friday 9:00am- 5:30pm. (Flexible/hybrid working may be available).

36 hours 30 minutes a week

Start date

Monday 22 September 2025

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Assist in planning and delivering digital campaigns
  • Create and schedule content for social media platforms
  • Support email marketing and newsletter production
  • Help maintain and update website content
  • Monitor analytics and report on campaign performance
  • Contribute to creative projects including video, photography, and design
  • Create and edit video content
  • Create and edit graphics/photos
  • Attend team meetings and contribute ideas for engagement

Where you'll work

Sussex House
Southern Ring Road
Brighton
East Sussex
BN1 9RH

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

CREATIVE PROCESS DIGITAL LTD

Training course

Multi-channel marketer (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Develop or interpret briefs for external or internal stakeholders and measure delivery in-line with the specification and agreed timelines
  • Plan and coordinate a marketing activity using marketing tactics to acquire and retain one or more customer segments using available resources.
  • Contribute to the generation of innovative and creative approaches across video, images, and other formats, both online and offline, to support campaign development.
  • Use research/survey software to gather audience insight and/or evaluation to support the project.
  • Use copywriting techniques to write persuasive text/copy to meet a communications objective ensuring it is in-line with organisational brand guidelines.
  • Build and implement multi-channel campaigns across a variety of platforms, either offline or digital media.
  • Proofread marketing copy ensuring it is accurate, persuasive and is on brand.
  • Use software to design and create marketing assets to meet the technical specification.
  • Contribute to the research of external suppliers to support recommendations and procurement of marketing goods and services.
  • Organise offline and digital assets ensuring they are co-ordinated and legally compliant.
  • Use a website content management system to publish text, images, and video/animated content.
  • Create and maintain spreadsheets to support marketing activities such as project/budget planning and organisation of marketing assets.
  • Use technology and software packages to support day to day activities, e.g., stakeholder communications, development of briefs, data analysis, report writing, presentations and project management.
  • Identify and use data and technologies to achieve marketing objectives.
  • Monitor and amend campaigns to meet budget requirements including time and monetary costs.
  • Review campaigns regularly to ensure effectiveness, to optimise the results.
  • Measure and evaluate campaign delivery to identify areas for improvement.
  • Use data analysis tools to record, interpret and analyse customer or campaign data.
  • Develop or interpret briefs for external or internal stakeholders and measure delivery in-line with the specification and agreed timelines
  • Plan and coordinate a marketing activity using marketing tactics to acquire and retain one or more customer segments using available resources.
  • Contribute to the generation of innovative and creative approaches across video, images, and other formats, both online and offline, to support campaign development.
  • Use research/survey software to gather audience insight and/or evaluation to support the project.
  • Use copywriting techniques to write persuasive text/copy to meet a communications objective ensuring it is in-line with organisational brand guidelines.
  • Build and implement multi-channel campaigns across a variety of platforms, either offline or digital media.
  • Proofread marketing copy ensuring it is accurate, persuasive and is on brand.
  • Use software to design and create marketing assets to meet the technical specification.
  • Contribute to the research of external suppliers to support recommendations and procurement of marketing goods and services.
  • Organise offline and digital assets ensuring they are co-ordinated and legally compliant.
  • Use a website content management system to publish text, images, and video/animated content.
  • Create and maintain spreadsheets to support marketing activities such as project/budget planning and organisation of marketing assets.
  • Use technology and software packages to support day to day activities, e.g., stakeholder communications, development of briefs, data analysis, report writing, presentations and project management.
  • Identify and use data and technologies to achieve marketing objectives.
  • Monitor and amend campaigns to meet budget requirements including time and monetary costs.
  • Review campaigns regularly to ensure effectiveness, to optimise the results.
  • Measure and evaluate campaign delivery to identify areas for improvement.
  • Use data analysis tools to record, interpret and analyse customer or campaign data.

Training schedule

  • Apprentices will dedicate one full day per week to their apprenticeship studies, starting from Thursday, 5th September
  • From this date, every Thursday will be allocated as the official study day throughout the programme and the rest will be with the employer
  • The apprenticeship is delivered through a multi-channel learning model, designed to provide a rich, flexible, and engaging experience that supports both technical skill development and professional growth
  • Each month includes one mandatory in-person session, delivered at our industry-standard Technical Training Centre
  • These sessions offer hands-on, collaborative learning experiences, giving apprentices the opportunity to engage directly with tutors and peers while working on real-world challenges

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Analytical skills
  • Logical
  • Team working
  • Creative
  • Initiative
  • Non judgemental
  • Patience

Other requirements

Interviews will be on 18th and 25th August

About this employer

Brighton and Sussex Medical School (BSMS) is a partnership between the Universities of Brighton and Sussex and the NHS. We are committed to excellence in teaching, research, and community engagement, with a strong focus on innovation and inclusivity. Our University is situated just off of the A27, next to the beautiful South Downs where you will enjoy everything that our 150-acre campus has to offer. We are easily accessible by public transport; a 5-minute walk from the train station and bus stops within the campus. We have dedicated cycling paths and encourage our staff to cycle to work with our offering of a cycle to work scheme. Sussex is a renowned, research-led International University and this is only possible because of the people that work here. Whether you are Faculty, Student, or a member of a Professional Services Team, it’s our people that make us great and we want you to be part of that. The benefits that you will receive from day one: • Generous pension scheme available. • Discounts of public transport, Cycle to work Scheme, and special rates in hotels in Brighton and the Sussex region. • Discounts on high-street shops through our Rewards partner, along with a Cash back Health Plan. • Considerable discount on our on-site Gym Facilities because we care about our employees’ Health and Wellbeing.

https://www.sussex.ac.uk/ (opens in new tab)

After this apprenticeship

  • Upon successful completion of the apprenticeship, there may be opportunities to progress into a permanent marketing or communications role within the medical school, University of Sussex or the wider higher education and healthcare sectors
  • The skills gained will also support career development in digital marketing, content creation and public engagement

Ask a question

The contact for this apprenticeship is:

CREATIVE PROCESS DIGITAL LTD

The reference code for this apprenticeship is VAC1000333625.

Apply now

Closes in 12 days (Friday 8 August 2025 at 11:59pm)

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