SEND Admin Apprentice Level 3

STEPHENSON MULTI ACADEMY TRUST

Prescot (L35 6NY)

Closes on Wednesday 3 September 2025

Posted on 24 July 2025

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Summary

We are seeking to recruit a SEND Admin Apprentice, who will work towards achieving their Level 3 qualification. The role will involve providing efficient administrative and clerical support to the SEND department and SENDCO, under the direction of the Senior SEND Administrator.

• Wage:

  £14,526.20 to £23,492.04, depending on your age

  National Minimum Wage

  Check minimum wage rates (opens in new tab)

• Training course: Business administrator (level 3)
• Hours: Monday- Friday 8.15am- 4.15pm (3.45pm on Friday) with a 30 minute unpaid lunch break.

  37 hours a week

• Start date:

  Monday 29 September 2025

• Duration:

  1 year 6 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• Daily management of incoming post; scanning, filing and disseminating as appropriate.
• Recording and issuing of SEND passes.
• Oversee and maintain school proformas for SEND staff to access.
• Ensure SEND teaching materials, assistive technology, and stationery are organised, tidy, and fully stocked at all times.
• Keep staff areas tidy and presentable.
• Keep student areas tidy and presentable, and support with displays where needed.
• Provide administrative support for SEND meetings (internal and external), taking notes and locating files and other information as requested.
• Type up notes of meetings and SEND Reviews etc, in order to ensure all records are kept up to date and accurate, so supporting the education of our students with SEND.
• Maintain accurate files and records of students with SEND.
• Complete administration of student referrals to outside agencies, including gathering feedback from teachers and wider staff.
• Take initial enquiries from parents/carers and outside agencies; record clearly and communicate with appropriate staff.
• Communicate information as required to parents/carers.
• Liaise with parents/carers about appointments and meeting times.
• Ensure all information about students with SEND is recorded and filed correctly so that it is available to teaching staff to support teaching and learning.
• Request and share information about student progress, including updating student pen portraits.
• Collate data for SEND students as and when required.

Where you'll work

Rainhill High School Warrington Road
Rainhill
Prescot
L35 6NY

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

CITY SKILLS LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Virtual training - remote learning.

Requirements

Essential qualifications

GCSE in:

• 3 other subjects (grade A* - C)
• English (grade A* - C)
• Mathematics (grade A* - C)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Administrative skills
• Team working
• Initiative
• Patience
• Ability to work to deadlines
• Ability to prioritise
• Time management
• Confidentiality

About this employer

Our school has a long and strong record of academic success. The destinations that our students move onto are strong. Our continued focus is on raising the aspirations, achievements and confidence of all our students to ensure they have the best life chances; that all of our students leave us ready to take on the world with conviction and self-assurance. We make no apologies for having the highest expectations of all our students. Our school’s mission is ‘In Pursuit of Excellence’ in everything that we do and our core values; Learn, Think, Contribute, Care, embody our determination to ensure that all our students receive a first-class education that enables them to take their place in society with confidence. We are a popular and high achieving school on the edge of Merseyside with a very strong reputation locally and significantly oversubscribed.

https://rainhillhighschool.org.uk/ (opens in new tab)

Company benefits

Facilities - tea, coffee, sugar and milk are provided to all staff free of charge. Transport - we offer free on-site parking at Rainhill High School. Wellbeing - Wellbeing champions coordinate a social programme with a range benefits.

After this apprenticeship

• Gaining a Business Administration Level 3 qualification.

Ask a question

The contact for this apprenticeship is:

CITY SKILLS LIMITED

The reference code for this apprenticeship is VAC1000333594.

Apply now

Closes on Wednesday 3 September 2025

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