Transport Router, Planner & Admin apprentice

T.W.BOWLER LIMITED

Bredbury (SK6 2TF)

Closes on Wednesday 1 October 2025

Posted on 24 July 2025

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Summary

Liaise with customers, dealing with transport enquiries, booking in work and ensuring jobs are recorded and allocated to drivers. Answering telephones, speaking to new and existing customers. Ensure that the job sheets are completed in preparation for the next day's work. Process movement orders / VR1s as and when required.

Wage

£13,741 to £22,222.20, depending on your age

National Minimum Wage

Check minimum wage rates (opens in new tab)

Training course
Traffic operator (level 2)
Hours
Shifts to be confirmed

35 hours a week

Start date

Wednesday 15 October 2025

Duration

1 year

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Liaise with customers, dealing with transport enquiries, booking in work and ensuring jobs are recorded and allocated to drivers
  • Answering telephones, speaking to new and existing customers
  • Ensure that the job sheet are completed in preparation for the next day's work
  • Process movement orders / VR1s as and when required
  • Maintain and update diary / calendar to ensure au work is recorded and sent for invoicing
  • Provides transport related assistance throughout the office
  • Ensures weekly data has been captured from alt vehicles for Tachographs
  • Ensure compliance to all security as well as operational procedures
  • Any additional ad-hoc duties as per business needs

Where you'll work

TW Bowler Ltd
Unit 5-6 Pennine Way
Bredbury Park Ind Estate
Bredbury
SK6 2TF

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

THE NATIONAL LOGISTICS ACADEMY LTD

Training course

Traffic operator (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Comply with regulations and legislation when working. For example, drivers working hours, working time directive, and Driver and Vehicle Standards Agency (DVSA) guidance.
  • Comply with health and safety when working.
  • Follow company policy, processes and standard operating procedures.
  • Plan and prioritise daily activities for example to customer job requirements, back loads, delivery.
  • Plan multiple drop routes and jobs.
  • Inputting customer jobs for collection and delivery.
  • Track job progress.
  • Amend or re-plan routes when delivery circumstances change, for example, changing weather conditions, road closures and accidents, customer requirements.
  • Adapt approach when supporting operation with, for example, changing weather conditions, road closures and accidents.
  • Record or enter information - paper based or electronic. For example, job sheets, handover documents, work sheets, and checklists.
  • Optimises routes, vehicle type and loading.
  • Comply with company specific policy and procedures by using the appropriate mode of transportation for ultra-low emission zones (ULEZ) and clean air zones.
  • Arrange the maintenance and inspection of the vehicle.
  • Use technology, and systems. General data protection regulation (GDPR). Cyber security.
  • Use the traffic management system or other relevant systems, to add, and update customer job requirements.
  • Conduct a briefing or debriefing session with colleagues.
  • Communicate in writing with others for example, internal and external customers, colleagues, and managers.
  • Communicate with others verbally for example, internal and external customers, colleagues, and managers.
  • Manage customer queries and complaints.
  • Apply the company’s service standards for internal and external customer services.
  • Escalate issues, for example, driver infringements and non-operational procedures.
  • Apply team working and wellbeing principles.
  • Apply equity, diversity, and inclusion principles in the workplace.
  • Carry out and record learning and development activities.
  • Comply with regulations and legislation when working. For example, drivers working hours, working time directive, and Driver and Vehicle Standards Agency (DVSA) guidance.
  • Comply with health and safety when working.
  • Follow company policy, processes and standard operating procedures.
  • Plan and prioritise daily activities for example to customer job requirements, back loads, delivery.
  • Plan multiple drop routes and jobs.
  • Inputting customer jobs for collection and delivery.
  • Track job progress.
  • Amend or re-plan routes when delivery circumstances change, for example, changing weather conditions, road closures and accidents, customer requirements.
  • Adapt approach when supporting operation with, for example, changing weather conditions, road closures and accidents.
  • Record or enter information - paper based or electronic. For example, job sheets, handover documents, work sheets, and checklists.
  • Optimises routes, vehicle type and loading.
  • Comply with company specific policy and procedures by using the appropriate mode of transportation for ultra-low emission zones (ULEZ) and clean air zones.
  • Arrange the maintenance and inspection of the vehicle.
  • Use technology, and systems. General data protection regulation (GDPR). Cyber security.
  • Use the traffic management system or other relevant systems, to add, and update customer job requirements.
  • Conduct a briefing or debriefing session with colleagues.
  • Communicate in writing with others for example, internal and external customers, colleagues, and managers.
  • Communicate with others verbally for example, internal and external customers, colleagues, and managers.
  • Manage customer queries and complaints.
  • Apply the company’s service standards for internal and external customer services.
  • Escalate issues, for example, driver infringements and non-operational procedures.
  • Apply team working and wellbeing principles.
  • Apply equity, diversity, and inclusion principles in the workplace.
  • Carry out and record learning and development activities.

Training schedule

  • On the job and off the job hours
  • Training schedule has yet to be agreed, details will be made available at a later date

Requirements

Essential qualifications

GCSE in:

  • IT (grade Pass)
  • Maths and English (grade Pass)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Creative
  • Initiative
  • Non judgemental
  • Patience

About this employer

T.W Bowler Ltd is a family run business which was established in 1950 and now spans over five generations. Key work covers specialist lifting and heavy haulage covering the UK, Ireland and Europe. Our Head Office is situated in Offerton, Stockport with a transport depot in Bredbury, Manchester. Our location is conveniently situated central to the UK motorway network. At TW Bowler Ltd, we have a team of experienced staff including a Special Projects Manager, dedicated route planning team and Abnormal Loads Officer who can find the best solutions to your needs and ensure trouble free movements to the highest standards. We work closely with our customers, police, highways and local authorities to ensure all moves are routed correctly and authorised. Our experienced drivers are CPCS, IPAF, Loader/ Securer and ALLMI trained operators who can move and lifting a wide range of plant, tong, wide or heavy equipment. Our drivers are Health and Safety trained and comply with safe loading and unloading procedures, following correct method statements to always ensure compliant practice.

https://bowlersheavyhaulage-manchester.co.uk/small-plant-transport/ (opens in new tab)

After this apprenticeship

  • Transport Planner, Assistance Transport Manager

Ask a question

The contact for this apprenticeship is:

THE NATIONAL LOGISTICS ACADEMY LTD

The reference code for this apprenticeship is VAC1000333568.

Apply now

Closes on Wednesday 1 October 2025

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