Loans Business Admin Apprentice
Bradford District Credit Union
Bradford (BD1 1HY)
Closes in 13 days (Friday 8 August 2025 at 11:59pm)
Posted on 24 July 2025
Contents
Summary
To provide loan administrative services to the Credit Union. This would include but not be limited to; sending members credit agreements electronically to be signed, sending loan payments, responding to emails, and contacting applicants during their loan journey to offer support where required.
- Wage
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£14,526.20 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
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Monday - Thursday, 8.30am - 4.30pm and Friday, 8.30am - 4.00pm
37 hours a week
- Start date
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Wednesday 20 August 2025
- Duration
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1 year 6 months
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Assessment of loan applications to the Credit Union in line with policy and delegated authority limits
- To provide support and guidance to members on behalf of the Bradford District Credit Union
- To develop good working relationships with colleagues to support the delivery of Credit Union services and showing at all times professionalism and respect
- To promote fairness and inclusion across all Credit Union service provision and employment through personal example and open commitment
- To carry out any other duties as may be required, which are reasonable in terms of the nature and level of the post
- Evaluate, process and assess loan applications, making decisions with delegated lending authority
- To provide credit control with information following requests to support with decision making, including information that may relate to a complaint/Ombudsman request/decision
- Maintain key Credit Union systems including the IT system, banking system and other manual filing systems
- To support the Senior Lending & Member Services Officer and Lending & Member Services Lead with any internal or external audit requirements and ensuring a robust control framework is being adhered to at all times
- To take phone calls and answer emails to support the loans team
- To assist the Senior Lending & Member Services Officer and Lending & Member Services Lead in a system transformation through reviewing policies and procedures and system testing
Promote continuous improvement by:
- Maintaining knowledge of relevant guidance
- Ensure quality and consistency of financial information
- Promoting governance and risk management awareness and the maximising of resources to improve value for money
- To support Member Services when necessary to ensure effective delivery of the front end service
- To carry out any other office duties that may be required by management
Where you'll work
Bradford District Credit Union
City Hall
Bradford
BD1 1HY
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
BRADFORD COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Business Administrator Level 3 Apprenticeship Standard:
- You must attend college one day per month
- All work uploaded online to Aptem
Requirements
Desirable qualifications
GCSE in:
- Maths (grade 4 or C)
- Maths (grade 4 or C)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Customer care skills
- Problem solving skills
- Administrative skills
- Team working
- Financial Awareness
- Time Management
Other requirements
Desired Personal Qualities 1. Enthusiasm: Eager to learn and contribute to the team. 2. Approachability: Friendly and welcoming demeanour towards others. 3. Dependability: Reliable and punctual for work 4. Honesty: Integrity in dealing with financial matters and sensitive information. 5. Flexibility: Adaptability to new tasks and changes in the work environment. 6. Proactive Attitude: Willingness to take initiative in learning and problem-solving. 7. Empathy: The ability to understand and respond to member needs. 8. Patience: The capacity to handle learning curves and customer interactions calmly. 9. Diligence: Careful attention to tasks and learning. 10. Team Spirit: A positive and collaborative attitude within the team.
About this employer
Bradford District Credit Union (BDCU) is a progressive non-profit ethical community bank owned by its members. With 10,000 members, we take pride in our 30 years of dedicated service. As a rapidly growing organisation, we serve as a community development hub by leading on innovate projects and events, collaborating with various partners to offer community and commercial projects aimed at fostering a savings culture. At BDCU, we provide a "Faith Friendly" alternative to high street banks, predatory lenders, and costly money lenders. Our primary focus is to encourage savings through a range of accounts, including savings accounts and junior savings accounts. Additionally, we offer loans to our members and individuals in need of financial support. We extend our services to companies as well, providing savings and loan options to their staff, promoting safe and responsible financial practices.
http://www.bdcu.co.uk (opens in new tab)
Company benefits
25 Days Holiday Per Year
After this apprenticeship
- Role Advancement: If the opportunity is to arise, the potential to move into a more senior role
- Skill Enhancement: Development of professional skills in financial services and customer relations
- Educational Opportunities: Access to training programmes and potentially further education in finance or related fields
- Diverse Career Paths: Exposure to various departments, leading to a broad range of career paths within BDCU
- Leadership Potential: Long-term potential to grow into supervisory or management positions
- Industry Network: Building connections within the financial services sector for future opportunities
- Personal and Professional Growth: Gaining valuable experience and knowledge for personal financial understanding and career development
Ask a question
The contact for this apprenticeship is:
BRADFORD COLLEGE
Nathan Roebuck
N.Roebuck@bradfordcollege.ac.uk
The reference code for this apprenticeship is VAC1000333525.
Apply now
Closes in 13 days (Friday 8 August 2025 at 11:59pm)
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