Business Administrator Apprenticeship

CARONNE CARE LIMITED

Basildon, DAGENHAM

Closes in 19 days (Wednesday 13 August 2025 at 11:59pm)

Posted on 23 July 2025

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Summary

An administrative role in a well-established and highly respected home care provider. You will support the recruitment officer to maintain the database of service users using excel and the call monitoring system.

Wage

£15,746 a year

Check minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday - Friday, 9.00am - 5.00pm. (Friday will be at home to complete studies)

37 hours a week

Start date

Friday 15 August 2025

Duration

1 year 6 months

Positions available

2

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • To support the recruitment officer for the recruitment and selection and retention of workers, ensure that all documents are complete including references and DBS certificates for new staff and they are trained before starting employment with us
  • To carry out all general administrative duties and communicate effectively including telephone duties, competent use of Microsoft outlook, word, excel, letter drafting etc.
  • To support the recruitment officer to maintain carers files so they remain compliant. Use a system that ensures you know when ID for staff, refresher training and DBS certificates are due for renewal
  • Provide general administration support to the Office
  • Provide the Manager with reports as required
  • To undertake training as required
  • Be responsible for their own health and safety and ensuring a safe working environment for colleagues

Where you'll work

You can select which locations you want to apply for in your application on Find an apprenticeship.

This apprenticeship is available in these locations:

  • Suite 8 Cornwallis Business Centre, Howards Chase, Basildon, SS14 3BB
  • 18 CHURCH STREET, DAGENHAM, RM10 9UR

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

CHELMSFORD COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

  • Level 3 Business Administration Apprenticeship Standard.
  • An apprenticeship includes regular training with Chelmsford college
  • At least 20% of your working hours will be spent training or studying
  • Details will be made available at a later date

Requirements

Essential qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Good communication
  • Good punctuality
  • Competent at Microsoft Office

Other requirements

Are you able to travel to work easily and is this affordable?

About this employer

Caronne Care Ltd is a well-established and highly respected independent UK home care provider and specialises in providing care services for people who wish to remain living in their own homes for as long as possible.

http://www.caronnecare.com (opens in new tab)

After this apprenticeship

Possibility of long term hire upon successful completion of the apprenticeship.

Ask a question

The contact for this apprenticeship is:

CHELMSFORD COLLEGE

Tara Whitaker

WhitakerT@chelmsford.ac.uk

01245 293173

The reference code for this apprenticeship is VAC1000333504.

Apply now

Closes in 19 days (Wednesday 13 August 2025 at 11:59pm)

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