Business Administrator Apprentice

GENUINE CASE COMPANY LIMITED

NANTWICH (CW5 7HH)

Closes in 9 days (Wednesday 6 August 2025)

Posted on 23 July 2025


Summary

You will be at the forefront of the business supporting the back-office processes allowing international growth. This will include all administrative duties with a strong focus on finance, invoicing, order processing and dispatch.

Wage

£14,918.80 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course
Business administrator (level 3)
Hours
Monday to Friday (09:00 - 17:00)

37 hours 30 minutes a week

Start date

Wednesday 13 August 2025

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Key Responsibilities
You’ll be supporting various departments across the company. Your day-to-day duties may include:

Office & Administrative Support
● Responding to phone, email, and in-person enquiries in a professional manner.
● Maintaining accurate records and performing data entry tasks.
● Organising digital and paper-based files to ensure easy access and GDPR compliance.
● Coordinating meetings, booking appointments, and preparing reports or presentations.

Finance & Accounting Support
● Assisting with invoicing, payment processing, and expense reconciliation. Knowledge of Sage would be very useful and an advantage as would Polish language, but this is not essential, we have a Polish operation.
● Supporting month-end procedures and basic bookkeeping tasks.
● Helping prepare financial reports and audit documentation.

Payroll & HR Administration
● Assisting with employee timesheets and holiday requests for payroll processing.
● Maintaining confidential employee records and supporting recruitment admin.
● Coordinating training, induction materials, and compliance tracking. Stock Control & Procurement
● Assisting with supplier communications, quotations, and purchase orders.
● Supporting stock control processes and updating inventory records.
● Generating procurement and stock usage reports. Sales & Customer Service Admin
● Preparing sales documents and assisting with order processing for pick pack and despatch and Royal Mail Shipments
● Supporting e-commerce operations, returns handling, repairs and customer communications.

IT & Systems Support
● Using Google Workspace (Gmail, Drive, Docs, Sheets, Slides, Calendar) for daily tasks and collaboration.
● Learning to use internal systems such as inventory management and CRM tools.

Where you'll work

SOUTHLANDS
WYBUNBURY LANE
STAPELEY
NANTWICH
CW5 7HH

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

LIFETIME TRAINING GROUP LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Level 3 Business Administrator apprenticeship standard

Requirements

Essential qualifications

GCSE in:

  • English (grade C/4)
  • Maths (grade C/4)

Desirable qualifications

GCSE in:

Business (grade C/4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Team working

About this employer

The company sell and distribute Rugged Mobile Phones and Accessories under the JCB Brand globally. Built for work in rugged, extreme conditions.

https://www.jcbphone.com (opens in new tab)

After this apprenticeship

Intended full-time role upon successful completion of the apprenticeship. Support to learn future courses especially in Finance. We love to promote from within and keep a loyal team.

Ask a question

The contact for this apprenticeship is:

LIFETIME TRAINING GROUP LIMITED

The reference code for this apprenticeship is VAC1000333475.

Apply now

Closes in 9 days (Wednesday 6 August 2025)

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