Business Administrator Apprentice

IMPACT PRODUCTIONS (MILTON KEYNES) LTD

Milton Keynes (MK1 1ED)

Closes in 14 days (Saturday 9 August 2025 at 11:59pm)

Posted on 23 July 2025

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Summary

We’re offering a Level 3 Business Administration Apprenticeship for a motivated individual to gain hands-on experience in a professional setting. You’ll support daily office tasks, develop key administrative skills, and receive full training and mentorship, with the potential for a permanent role upon completion.

Wage

£15,000 a year

Check minimum wage rates (opens in new tab)

Planned salary increases up to £18,000

Training course
Business administrator (level 3)
Hours
Monday- Friday 9.00am- 5.00pm

37 hours 30 minutes a week

Start date

Monday 8 September 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Handle emails, phone calls, and general enquiries
  • Maintain and update records and databases
  • Schedule meetings and manage calendars
  • Prepare documents such as reports, agendas, and minutes
  • Assist with customer service and visitor support
  • Perform data entry and filing tasks
  • Use office software (e.g., Microsoft Word, Excel, Outlook)
  • Support day-to-day office operations
  • Ensure confidentiality and follow data protection policies

Where you'll work

Denbigh Industrial Estate, Second Avenue
Bletchley
Milton Keynes
MK1 1ED

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

MILTON KEYNES COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Business Administrator Level 3 Apprenticeship Standard:

  • On-the-job training (80%): Practical experience in the workplace
  • Mentoring and supervision from staff
  • Regular progress reviews

Off-the-job training (20%):

  • Delivered weekly or in blocks by a training provider
  • Covers business processes, IT systems, project management, and compliance Includes assignments and portfolio building

End-Point Assessment (EPA):

  • Knowledge test
  • Portfolio-based interview
  • Project presentation assessed by an independent body

Requirements

Essential qualifications

GCSE in:

  • English (grade 9 - 4)
  • Maths (grade 9 - 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Analytical skills
  • Logical
  • Team working
  • Creative
  • Initiative
  • Patience

Other requirements

It is considered an advantage to have a full driving license as you will be required to commute to work.

About this employer

We are IPS; a Milton Keynes based supplier to the events industry. We work in three main areas: Staging & Structures, Technical Production, and Trade Equipment Hire. We have a massive inventory of industry standard Staging, Rigging, Lighting, Video, Audio & Power equipment, a team of experienced technicians, and a fleet of dedicated delivery vehicles, all at very competitive prices. Services available include the supply of Stages and Platforms for indoor and outdoor use, the Dry Hire of individual items of equipment, through to a complete Technical Production

https://www.ips.co.uk/ (opens in new tab)

Company benefits

Enhance paternity / maternity leave. Vitality at work – after. completion of probation Private Healthcare -after two years service – with vitality Death in service benefit Long service awards and bonus

After this apprenticeship

  • Upon successful completion of the apprenticeship a full time Office Administrator may be available 

Ask a question

The contact for this apprenticeship is:

MILTON KEYNES COLLEGE

The reference code for this apprenticeship is VAC1000333467.

Apply now

Closes in 14 days (Saturday 9 August 2025 at 11:59pm)

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