Apprentice Recruitment Consultant

First Military Recruitment

CIRENCESTER (GL7 1YT)

Closes in 14 days (Friday 8 August 2025 at 11:59pm)

Posted on 23 July 2025

Print

Contents

Summary

Being an Apprentice Recruitment Consultant at FMR will allow you to develop a breadth of skills whilst being involved in a fun, friendly and competitive environment. The team is a close-knit group and with success comes rewards including social days.

Wage

£14,918.80 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Plus commission

Training course
Customer service practitioner (level 2)
Hours
Monday – Thursday, 08:30 - 17:00 (50-minute lunchbreak) Friday 08:30 - 16:00 (40 minute lunchbreak)

37 hours 30 minutes a week

Start date

Monday 25 August 2025

Duration

1 year

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Liaising confidently and professionally with clients and candidates as well as other offices across the company
  • Supporting consultants by resourcing for candidates; identifying candidates through search and selection
  • Manage incoming enquiries from both candidates and clients.
    Maintain client information
  • Advertise vacancies on company website, job boards and social media platforms
  • Assess prospective applicants and match their skills and experience with client’s needs

Where you'll work

1ST FLOOR
1 WILKINSON ROAD
LOVE LANE INDUSTRIAL ESTATE
CIRENCESTER
GL7 1YT

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

CIRENCESTER COLLEGE

Training course

Customer service practitioner (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Use a range of questioning skills, including listening and responding in a way that builds rapport, determines customer needs and expectations and achieves positive engagement and delivery.
  • Depending on your job role and work environment: Use appropriate verbal and non-verbal communication skills, along with summarising language during face-to-face communications; and/or
  • Depending on your job role and work environment: Use appropriate communication skills, along with reinforcement techniques (to confirm understanding) during non-facing customer interactions.
  • Depending on your job role and work environment: Use an appropriate ‘tone of voice’ in all communications, including written and digital, that reflect the organisation’s brand.
  • Provide clear explanations and offer options in order to help customers make choices that are mutually beneficial to both the customer and your organisation.
  • Be able to organise yourself, prioritise your own workload/activity and work to meet deadlines.
  • Demonstrate patience and calmness.
  • Show you understand the customer’s point of view.
  • Use appropriate sign-posting or resolution to meet your customers needs and manage expectations.
  • Maintain informative communication during service recovery.

Training schedule

  • The apprentice will be completing a Customer Service Practitioner Level 2 qualification
  • The majority of the training will take place at the employer offices in Cirencester, however, there will be occasional additional training at Cirencester College

Requirements

Desirable qualifications

GCSE in:

Maths and English (grade 4 or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Number skills
  • Logical
  • Team working
  • Initiative
  • Non judgemental
  • Patience
  • Ability to multitask

Other requirements

The vast majority of your time will be spent in our office in Cirencester, however, there will be opportunities to attend careers fairs and client meetings. First Military Recruitment reserves the right to close this vacancy before the stated deadline once sufficient applications have been received.

About this employer

First Military Recruitment are a trusted partner with a mission to identify the very best ex-military and defence sector talent that is on the market. Our candidates are predominantly ex-Army, Royal Navy and Royal Air Force (RAF) and we specialise in technical, engineering, leadership, ex-military recruitment and have the capacity to fill any vacancies from the shop floor to the boardroom.

https://first-military.co.uk/ (opens in new tab)

After this apprenticeship

  • Following successful completion of the apprenticeship, the individual would progress on to becoming a fully-fledged recruitment consultant managing their own accounts
  • The opportunity to progress into management is also there and we will support you in your journey with us

Ask a question

The contact for this apprenticeship is:

CIRENCESTER COLLEGE

Apprenticeships

apprenticeships@cirencester.ac.uk

01285626259

The reference code for this apprenticeship is VAC1000333450.

Apply now

Closes in 14 days (Friday 8 August 2025 at 11:59pm)

Sign in with your GOV.UK One Login to apply.