Apprentice Office Services Assistant

BLAKE MORGAN GROUP LLP

London (EC4A 3DJ)

Closes on Sunday 31 August 2025

Posted on 23 July 2025

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Summary

We are currently looking for an Apprentice Office Services Assistant to join our Facilities team in our London office. The role is to provide a first-class client care experience to all staff and visitors using Reception, Conference Suite and Facilities services, ensuring both external and internal clients are treated as a priority.

Wage

£17,000 a year

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26 days' annual holiday and option to purchase 1 weeks' leave, Birthday holiday, My Time – one working week off for community, faith, volunteering, wellbeing activities, Private medical insurance, Auto-enrolment pension scheme.

Training course
Business administrator (level 3)
Hours
Monday- Friday 9am- 5pm

35 hours a week

Start date

Monday 1 September 2025

Duration

2 years

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Meeting and greeting clients and providing Wifi codes when necessary
  • Overviewing conference room bookings to ensure rooms have availability
  • Conducting daily quality checks in the meeting rooms and liaising with IT as required
  • Preparing meetings rooms to the layout required
  • Providing refreshments (including ordering and setting out)
  • Maintaining refreshment stock for meetings rooms
  • Clearing rooms and re-arranging the furniture
  • Booking taxis as required
  • Receive incoming calls and/or Reception calls
  • Carry out daily top ups and cleaning of the office coffee machine where relevant
  • Dealing with incoming post - opening, date stamping and sorting into teams
  • Scanning post, DX and handing courier deliveries to fee earners
  • Follow internal process for incoming cheques
  • Franking machine top ups, preparing and franking outgoing post and sorting DX post ready for collection
  • Scanning, binding and photocopying, ensuring attention to detail and accuracy whilst meeting deadlines
  • Ensuring the printers have paper stock and assists with minor printer issues (eg resolving paper jams, replacing toner cartridges)
  • Assist with the stationery, print, cleaning and consumables supplies by ordering weekly/as and when required from our core list
  • Arranging courier services as required
  • Print out cheques and deliver to fee earners where relevant
  • Carrying out archiving tasks closing files, deeds and Wills and preparing them for collection
  • Undertake the process for retrievals arriving at the office to ensure we have received the correct stock
  • Carrying out tap flushing routines when necessary
  • Ad-hoc duties, as required, to support the Office Services Manager
  • To carry out the role of a Fire Warden following the completion of the necessary training

Where you'll work

6 New Street Square
London
EC4A 3DJ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

PROFESSIONAL DEVELOPMENT AND TRAINING LTD

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Business Administration Level 3 (Work-based)

Requirements

Essential qualifications

GCSE in:

  • English (grade A-C or 4-9)
  • Maths (grade A-C or 4-9)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • IT skills
  • Attention to detail
  • Organisation skills
  • Team working
  • Initiative

About this employer

Blake Morgan is one of the UK's leading full service law firms, with offices in London, Wales, Thames Valley, Manchester and the South Coast. We provide our clients with practical and straightforward legal advice whatever their regional, national and international requirements. We act for large corporates, entrepreneurs and owner-managed businesses and private individuals, and public sector and charitable organisations.

After this apprenticeship

  • Ongoing development within the role

Ask a question

The contact for this apprenticeship is:

BLAKE MORGAN GROUP LLP

Olivia Wythes

olivia.wythes@blakemorgan.co.uk

07501470523

The reference code for this apprenticeship is VAC1000333444.

Apply now

Closes on Sunday 31 August 2025

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