Personal Assistant Apprentice
XPACT LIMITED
London (SE1 9PD)
Closes on Wednesday 3 September 2025
Posted on 23 July 2025
Contents
Summary
To provide high-level administrative and strategic support to the Director, enabling them to operate effectively and focus on leadership and business growth. The PA acts as a gatekeeper, project coordinator, liaison, and trusted advisor.
- Wage
-
£15,704 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Days to be confirmed between the hours of 9.00am - 5.00pm.
Hybrid Working.
40 hours a week
- Start date
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Wednesday 10 September 2025
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Diary & Travel Management:
- Manage the Director’s calendar with proactive scheduling of meetings, events, and appointments
- Organise international and domestic travel including flights, hotels, transport, visas, and itineraries
- Anticipate scheduling conflicts and resolve issues with diplomacy and foresight
Communication & Correspondence:
- Filter and prioritise incoming communications (email, post, phone calls), responding where appropriate
- Draft, edit, and proofread documents, presentations, and reports on behalf of the Director
- Maintain confidentiality and handle sensitive information with discretion
Meeting Preparation & Support:
- Organise and coordinate internal and external meetings, including board meetings, client meetings, and team sessions
- Prepare agendas, take minutes, and follow up on action items
- Ensure the Director is well-prepared with relevant documents and briefings
Project Coordination:
- Support the Director on strategic initiatives, liaising with internal teams and external partners
- Track project milestones, chase deliverables, and provide status updates
- Conduct research and compile information to support decision-making
Operational & Administrative Tasks:
- Submit expenses, maintain files, manage subscriptions, and oversee office-related needs for the Director
- Assist with HR or Finance documentation as required
- Provide ad hoc personal support (e.g., private appointments, travel) if agreed
Where you'll work
22 Upper Ground
London
SE1 9PD
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
CROYDON COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Business Administrator Level 3 Apprenticeship Standard
Requirements
Essential qualifications
GCSE in:
- English (grade 5)
- Maths (grade 5)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Team working
- Creative
- Initiative
Other requirements
Essential Skills & Experience Excellent organisational and time-management skills. Proficiency with Microsoft Office, Google Workspace, Zoom, and calendar tools. Strong written and verbal communication. High level of discretion, integrity, and professionalism. Desirable Skills: Background in administration. Project management experience (e.g., Asana, Trello, Notion). Ability to work under pressure in a fast-paced environment.
About this employer
After more than a decade of experience working in accounting and finance with some of the brilliant minds in high growth SME accounting and finance space in UK; We formed XPACT. Adeel Khan is managing director who has lead Deloitte SME accounting team as head of business development in London which enabled him to have global vision and have vast range of experience in working with high growth SMEs in accounting and advisory. He has worked with teams in Deloitte UK, US, EU and Dubai.
After this apprenticeship
- Potential for a permanent role
Ask a question
The contact for this apprenticeship is:
CROYDON COLLEGE
The reference code for this apprenticeship is VAC1000333363.
Apply now
Closes on Wednesday 3 September 2025
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