Trade Supplier Apprenticeship - Manchester
JOSEPH PARR (ALCO) LIMITED
Manchester (M27 8SN)
Closes on Monday 1 September 2025
Posted on 23 July 2025
Contents
Summary
This programme is suitable for colleagues working within a branch who are new to the sector or new to our business. The programme teaches someone to be a great colleague within a branch, pulling together product knowledge with a strong understanding of our customer base.
- Wage
-
£17,667 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Trade supplier (level 2)
- Hours
-
Monday: 7am - 4pm
Tuesday: 7am - 4pm
Wednesday: 7am - 4pm
Thursday: 7am - 4pm
Friday: 7am - 4pm
Saturday: 8am - 12pm (alternate weeks)
44 hours 30 minutes a week
- Start date
-
Monday 15 September 2025
- Duration
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1 year 1 month
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
This programme is suitable for colleagues working within a branch who are new to the sector or new to our business. The programme teaches someone to be a great colleague within a branch, pulling together product knowledge with a strong understanding of our customer base.
Where you'll work
Lower Lodge
Agecroft Road, Pendlebury, Swinton
Manchester
M27 8SN
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
TRAVIS PERKINS PLC
Training course
Trade supplier (level 2)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Knowledge and understanding of the organisation’s: communicating confidently to internal and external customers about the company and how it operates
- Knowledge and understanding of the organisation’s: identifying and communicating with the relevant person if a threat or risk to the business is identified
- specialist trade customer profile of the business: using appropriate techniques and forms of communication to put customers at ease and gain their trust.
- specialist trade customer profile of the business: delivering customer service that exceeds customer expectations
- specialist trade customer profile of the business: identifying customer requirements and referring them onwards in an appropriate manner
- trade counter and telesales services: assisting customers in exploring product ranges and alternative and complementary products and services, based on the fundamental underpinning product knowledge
- trade counter and telesales services: identifying the customers’ requirements, matching them to the trade supplier’s products and services
- trade counter and telesales services: delivering accurate product information, to enable the customer to make a decision on products and services and know how to access the detailed technical specification of a product when required.
- trade counter and telesales services: securing a trade sale using appropriate selling techniques, both face to face and on the telephone, and methods to complete the transaction.
- trade counter and telesales services: applying basic merchandising techniques used within the business.
- trade counter and telesales services: applying the key principles of selling in a trade supplier environment, using a variety of methods, which may include unique selling points, upselling, and link selling to secure and complete sales transactions.
- trade counter and telesales services: communicating with customers using various methods and systems appropriate to the situation
- trade counter and telesales services: applying the key principles of administration and working practices to accurately prepare, store, communicate and process businesses documentation.
- trade counter and telesales services: processing information, to the key standards of data protection, security and intellectual property rights.
- key principles of warehousing and stock control: processing and recording the receipt, storage, assembly and despatch of goods.
- key principles of warehousing and stock control: receiving stock, despatching customer orders and processing returns in line with company processes.
- key principles of warehousing and stock control: loading /unloading of supplier and contractor vehicles
- technologies that are appropriate to the role: using technology appropriately and efficiently in line with business policy, e.g. PoS (point of sale) machines, PCs
- technologies that are appropriate to the role: demonstrating the use of various technologies, e.g. bespoke/in house or off the shelf software packages to others.
- legislative responsibilities relating to the business, products and/or services being sold: complying with legal requirements to minimise risk and build customer confidence.
- legislative responsibilities relating to the business, products and/or services being sold: minimising disruption to the business and maintaining the safety and security of people at all time
- legislative responsibilities relating to the business, products and/or services being sold: taking appropriate action if a breach of H&S regulations is identified.
- personal responsibilities and performance contribute to the success of the team and the business: building two-way trust and contribute to working within a team
- personal responsibilities and performance contribute to the success of the team and the business: collaborating with colleagues to resolve problems.
- personal responsibilities and performance contribute to the success of the team and the business: managing personal performance by completing tasks to agreed standards and timescales and by taking action to resolve problems and communicating issues beyond own level of competence.
- personal responsibilities and performance contribute to the success of the team and the business: demonstrating effective time management through planning and prioritising own workload.
- personal responsibilities and performance contribute to the success of the team and the business: identifying own strengths, weaknesses and development needs.
Training schedule
Trade Supplier Level 2.
Requirements
Desirable qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Customer care skills
- Analytical skills
- Team working
- Patience
About this employer
Joseph Parr is a long established builders merchant company. Founded in 1883 the company has grown to be in the top 20 independent builders merchants in the country. With continued investment into our staff and stores our customers can rely on Joseph Parr to service all our customers needs. Stocking over 20,000 products we can satisfy most of our customers requirements. Joseph Parr and its staff are committed to improving and offering the very latest products and services that are available.
After this apprenticeship
The opportunity to progress into a full-time role.
Ask a question
The contact for this apprenticeship is:
JOSEPH PARR (ALCO) LIMITED
Tom Swindell
tom.swindell@josephparr.co.uk
The reference code for this apprenticeship is VAC1000333351.
Apply now
Closes on Monday 1 September 2025
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