Digital & AI Support Apprentice

GENUS PLC

Nantwich (CW5 7JW)

Closes in 25 days (Wednesday 20 August 2025)

Posted on 23 July 2025

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Summary

This role supports colleagues to use platforms like Microsoft 365, including Copilot, SharePoint, Asana, Lucid, and Azure DevOps with confidence. You’ll help shape how these tools are experienced across the business by maintaining shared resources, delivering clear communication, and building awareness of new capabilities and best practices.

Wage

£25,000 a year

Check minimum wage rates (opens in new tab)

£25,000 - £28,000 per annum

Training course
Data technician (level 3)
Hours
Hybrid working, 37 hours per week, Monday to Friday between 8am - 5:30pm (e.g. 8am - 4pm or 9:30m - 5:30pm) with 30 minutes lunch break.

37 hours a week

Start date

Wednesday 27 August 2025

Duration

1 year 4 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Support the adoption of collaboration and productivity tools by providing clear guidance, templates, and examples of good practice
  • Create and maintain engaging digital content such as quick-start guides, tips, short videos, and support articles in line with company design guidelines
  • Deliver communications, updates, and newsletters that promote awareness of platform changes, new features, and successful use cases
  • Work with the team to gather feedback on tool usage and user experience to identify areas for improvement and help inform the roadmap
  • Contribute to internal campaigns and engagement activities that promote digital confidence and collaborative working
  • Help design and curate shared workspaces, templates, and dashboards that support effective day-to-day collaboration
  • Monitor platform engagement and digital habits to identify opportunities to enhance productivity and tool integration
  • Work closely with stakeholders across IT, L&D and business functions to align digital ways of working with broader organisational goals
  • Stay up to date with Microsoft 365 updates, AI tools like Copilot, and emerging technologies that can support continuous improvement
  • Promote the responsible and effective use of AI tools to enhance collaboration, automate routine tasks, and improve content creation
  • Identify and share practical use cases for generative AI across different teams to support smarter working and innovation
  • Support colleagues in understanding when and how to use AI tools effectively, with consideration for data privacy and digital professionalism

Where you'll work

London Road
Stapeley
Nantwich
CW5 7JW

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

QA LIMITED

Training course

Data technician (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Source and migrate data from already identified different sources.
  • Collect, format and save datasets.
  • Summarise and explain gathered data.
  • Blend data sets from multiple sources and present in format appropriate to the task.
  • Manipulate and link different data sets as required.
  • Use tools and techniques to identify trends and patterns in data.
  • Apply basic statistical methods and algorithms to identify trends and patterns in data.
  • Apply cross checking techniques for identifying faults and data results for data project requirements.
  • Audit data results.
  • Demonstrate the different ways of communicating meaning from data in line with audience requirements.
  • Produce clear and consistent technical documentation using standard organisational templates.
  • Store, manage and distribute in compliance with data security standards and legislation.
  • Explain data and results to different audiences in a way that aids understanding.
  • Review own development needs.
  • Keep up to date with developments in technologies, trends and innovation using a range of sources.
  • Clean data i.e. remove duplicates, typos, duplicate entries, out of date data, parse data (e.g. format telephone numbers according to a national standard) and test and assess confidence in the data and its integrity.
  • Operate as part of a multi-functional team.
  • Prioritise within the context of a project.
  • Source and migrate data from already identified different sources.
  • Collect, format and save datasets.
  • Summarise and explain gathered data.
  • Blend data sets from multiple sources and present in format appropriate to the task.
  • Manipulate and link different data sets as required.
  • Use tools and techniques to identify trends and patterns in data.
  • Apply basic statistical methods and algorithms to identify trends and patterns in data.
  • Apply cross checking techniques for identifying faults and data results for data project requirements.
  • Audit data results.
  • Demonstrate the different ways of communicating meaning from data in line with audience requirements.
  • Produce clear and consistent technical documentation using standard organisational templates.
  • Store, manage and distribute in compliance with data security standards and legislation.
  • Explain data and results to different audiences in a way that aids understanding.
  • Review own development needs.
  • Keep up to date with developments in technologies, trends and innovation using a range of sources.
  • Clean data i.e. remove duplicates, typos, duplicate entries, out of date data, parse data (e.g. format telephone numbers according to a national standard) and test and assess confidence in the data and its integrity.
  • Operate as part of a multi-functional team.
  • Prioritise within the context of a project.

Training schedule

Why choose AI & Digital Support?

This programme brings together AI, Microsoft Copilot and broader digital skills to provide support and advice to users across a wide range of business software and Generative AI applications, enhancing digital transformation and increasing AI literacy across your organisation.

  • Accelerate AI adoption
  • Streamline productivity
  • Champion innovation

The AI & Digital Support programme integrates live and online workshops with self-paced learning, employing a guided discovery approach for individual learner contexts.

Learners are assigned a Digital Learning Consultant (DLC) for personalised coaching and support. These specialists ensure their successful progress, well-being, and readiness for assessments.

Apprentices will learn to use a variety of tools and technologies, including:

  • Microsoft 365
  • Microsoft Copilot
  • SaaS (Software as a Service) applications

Requirements

Essential qualifications

GCSE in:

  • 3 of any subject (grade 4+ (A* - C))
  • Maths & English (grade 3+ (D or above))

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills

Other requirements

About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed.  Interested? Apply now!

About this employer

Genus PLC is a world-leading animal genetics company. At the forefront of innovation in gene-editing, advanced reproductive biology, and other breakthrough breeding technologies, their R&D advances an agricultural practice thousands of years old – animal breeding. Their goal is to ensure the global food system continues to nurture healthy, productive animals that yield affordable, high-quality proteins for a sustainable future. They believe a more sustainable food system starts with better breeding and genetics. They now have an opportunity for you to become a hands-on member of their global IT service desk, delivering high quality customer focused IT support during EMEA hours.

Company benefits

NFU pension scheme. Comprehensive training, learning & development program for all employees. Employee NHS cash top up health insurance scheme. Employee assistance and mental health support programmes. Life cover.

After this apprenticeship

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

Ask a question

The contact for this apprenticeship is:

QA LIMITED

The reference code for this apprenticeship is VAC1000333323.

Apply now

Closes in 25 days (Wednesday 20 August 2025)

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