Business Administrator Apprentice (Reed Boardall Ltd)

REED BOARDALL COLD STORAGE LIMITED

North Yorkshire (YO51 9NN)

Closes in 30 days (Friday 22 August 2025 at 11:59pm)

Posted on 23 July 2025


Summary

We are seeking a detail-oriented and proactive Vehicle and Personal Accident Administrator to oversee the administration of vehicle incidents, personal accident claims, and provide support with health and safety compliance.

Training course
Business administrator (level 3)
Hours
Monday to Friday, Shifts to be confirmed.

37 hours a week

Start date

Monday 1 September 2025

Duration

1 year 4 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

This role is crucial in ensuring accurate incident reporting, efficient claims handling, and maintaining a safe working environment in line with current legislation and company policy.

Key Responsibilities:

Vehicle and Personal Accident Administration:

  • Record, track, and manage vehicle accidents and personal injury incidents across the company
  • Liaise with insurance providers, employees, and external stakeholders to process and monitor claims through to resolution
  • Ensure all relevant documentation, including accident reports and witness statements, are completed and filed accurately
  • Maintain and update internal databases, logs, and records related to vehicle and personal accident incidents
  • Provide reports and insights on trends or recurring issues to support risk reduction efforts

Health and Safety Support:

  • Assist in monitoring compliance with health and safety policies and procedures
  • Support the coordination of safety audits, inspections, and investigations
  • Help to maintain and update health and safety records, including risk assessments and training documentation
  • Promote health and safety awareness across the organisation through communication and training support
  • Support the development and implementation of accident prevention strategies

Where you'll work

Bar Lane
Roecliffe
Boroughbridge
North Yorkshire
YO51 9NN

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

BPP PROFESSIONAL EDUCATION LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Business Administrator Level 3 Apprenticeship Standard:

  • BPP apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team
  • Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace
  • Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience

Requirements

Essential qualifications

GCSE in:

5 GCSE's including English and Maths (grade (A*-C/9-4 or equivalent))

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Attention to detail
  • Organisation skills
  • Administrative skills
  • Interpersonal skills
  • Effective communication skills
  • Proficient in Microsoft Office
  • Proactive attitude

Other requirements

Ability to handle sensitive information with discretion and maintain confidentiality. Desirable: Previous experience in accident or claims administration, preferably within a fleet or transport environment. Basic knowledge of health and safety practices and regulations (e.g. RIDDOR, COSHH). IOSH Managing Safely or equivalent health and safety qualification (or willingness to work toward it). Experience using fleet or incident management software. Working Environment: This is an office-based role with occasional site visits or external meetings as required Flexibility and a proactive attitude toward continuous improvement in safety and claims management are key to success.

About this employer

One of the largest temperature-controlled food distribution businesses in the UK, Reed Boardall store and deliver frozen food from manufacturers, big and small, across Britain, Europe and further afield to all the UK’s best-known supermarkets and food service providers. We have a heritage of more than 25 years serving this niche sector, and we are still a British, family-owned business, committed to forging long term relationships with our customers, suppliers, and colleagues. Our 55-acre single site operation in Boroughbridge, North Yorkshire, features a 168,000-pallet capacity, making it the most extensive and modern cold storage facility in the country. By continually investing in our facilities and our team, we have proved able to perform as a reliable, responsive and cost-effective cold storage and distribution partner to the leading players in the UK food industry.

After this apprenticeship

  • Potential for a full-time role on completion

Ask a question

The contact for this apprenticeship is:

BPP PROFESSIONAL EDUCATION LIMITED

Raymond Duke

RaymondDuke@bpp.com

01133500333

The reference code for this apprenticeship is VAC1000333301.

Apply now

Closes in 30 days (Friday 22 August 2025 at 11:59pm)

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