Business Administrator Apprenticeship Level 3

Geotechnical Site and Sewer Engineers

Basildon Essex (SS15 4BG)

Closes in 19 days (Wednesday 13 August 2025 at 11:59pm)

Posted on 23 July 2025


Summary

Working as part of a team, the apprentice will be responsible for the following duties finance, scheduling, document control , project work, telephone communication with clients, and email communications with clients and wider team.

Training course
Business administrator (level 3)
Hours
35-hours Monday - Friday 09:00 - 17:00 with an hour unpaid lunchbreak. On Mondays the apprentice would not be required to attend the office to facilitate their 6-hours of off the job training.

35 hours a week

Start date

Monday 1 September 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

We are looking for a smart, motivated apprentice to join our office based, friendly, close-knit team. As a business, we are committed to developing talent, helping the apprentice grow into the role and supporting them throughout.

The role is predominantly administrative support to all divisions.

The week would be spent assisting our finance team, planning the schedule for our teams around the country, assisting with the production of site documentation, auditing job completion packs, communicating with our clients via telephone and email, updating electronic systems with job data and amending as schedules change, (communicating all changes with the teams involved).

There will also be opportunities to be in charge of your own projects with your workplace mentor.

The ability to communicate at all levels is essential, as is the ability to work on their own initiative with confidence and attention to detail.

Where you'll work

Unit 2 Barleylands Equestrian Centre
Whites Farm Barleylands Road
Basildon Essex
SS15 4BG

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

CHELMSFORD COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Business Administrator Level 3.

An apprenticeship involves regular training with Chelmsford College, with a minimum of 6 hours 'off the job' training per week.

Requirements

Essential qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Polite telephone manner
  • Good mathematical ability
  • Good written English ability
  • Able to arrange travel to work
  • Integrity
  • Pro-active approach
  • Positive attitude
  • Keen to learn and adapt

About this employer

GTSSE are site investigation and drainage specialists, working for major facility management companies and private customers. We also provide a bespoke service around the needs of leading facility companies, UK insurers and loss adjusters providing subsidence investigation and drainage services to both domestic and commercial properties.

http://gtsse.co.uk (opens in new tab)

After this apprenticeship

Potential for full-time employment.

Ask a question

The contact for this apprenticeship is:

CHELMSFORD COLLEGE

Tara Whitaker

WhitakerT@chelmsford.ac.uk

01245 293173

The reference code for this apprenticeship is VAC1000333209.

Apply now

Closes in 19 days (Wednesday 13 August 2025 at 11:59pm)

Sign in with your GOV.UK One Login to apply.