Apprentice Fundraiser Administrator

HORSEWORLD TRUST

WHITCHURCH (BS14 0QL)

Closes in 14 days (Wednesday 6 August 2025 at 11:59pm)

Posted on 22 July 2025

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Summary

We have an exciting opportunity for an Apprentice Fundraising Administrator. You will play a crucial role in supporting HorseWorld’s fundraising efforts through managing donor communications, tracking donations, supporting events, campaigns and fundraising schemes. Join us and be part of something meaningful!

Wage

£18,200 a year

Check minimum wage rates (opens in new tab)

You will be paid on a monthly basis.

Training course
Business administrator (level 3)
Hours
35 hours per week, normally 9am-4.30pm Monday Friday. You will receive a 30 minute (unpaid) lunch break and additional comfort breaks as needed.

35 hours a week

Start date

Monday 11 August 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Providing administrative support to the Fundraising Team, to include:

·       Provide a professional and welcoming first point of contact for the Fundraising Team.

·       Respond to enquiries and expressions of interest over the telephone, in person, via email or by letter.

·       Attend and contribute to team meetings.

 

Administering Fundraising schemes and campaigns, to include:

·      Support the Fundraising Team to deliver regular fundraising campaigns through donation and responding to enquiries.

·       Process animal sponsorships (new and renewals), and order and update sponsorship stock and literature.

·       Process and dispatch online orders, keeping records of sales and providing reports as required, monitoring stock levels.

·       File all paperwork adhering to GDPR guidelines.

 

Assisting with Fundraising Events, to include:

·       Attend internal and external fundraising events and activities as required, assisting with preparations for the events and helping to ensure they run smoothly.

·       Assist the Event Lead to prepare literature and other fundraising material/items e.g. collection buckets, name badges, event invitations, posters, sponsorship packs etc.

·       Monitor and respond to phone calls and emails from the public in a timely fashion.

·       Ensure accurate record keeping.

·       Work with the Finance team to produce weekly banking records.

 

Where you'll work

DELMAR HALL
KEYNES FARM
STAUNTON LANE
WHITCHURCH
BS14 0QL

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

CITY OF BRISTOL COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Training and Qualification Level

What training will the apprentice take and what qualification will the apprentice get at the end?

 

·         Business Administrator Level 3

·         Supporting and engaging with different parts of the organisation and interact with internal or external customers.

·         City of Bristol College

·         Off site in its entirety

Requirements

Essential qualifications

GCSE in:

Maths and English (grade 5+)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Organisation skills
  • Customer care skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Enthusiastic
  • Knowledge of donor care

Other requirements

Must be available to work evenings, weekends and bank holidays to assist with activities and events as required. Time in lieu will be given for any additional hours worked. We are a safer recruitment organisation and this role is subject to a DBS check.

About this employer

Established in 1952, HorseWorld is a registered charity based in Whitchurch, Bristol, committed to rescuing, rehabilitating and re-homing horses, ponies and donkeys in need. Our Welfare department provides a home to all our new arrivals, including sick, neglected and traumatised horses and ponies. We have a team of trained staff committed to their care and rehabilitation and eventual rehoming. We also have our Discovery programme which runs courses for children and young people, using our rescued horses as a unique learning tool to promote emotional growth and learning. We currently have responsibility for over 400 equines and are dependent on public donations, grants and legacies to support our activities.

http://www.horseworld.org.uk (opens in new tab)

Company benefits

✅ Generous Holidays – 28 days (including bank holidays), increasing with length of service to 36 days (including bank holidays). 💙 Wellbeing Support – Employee Assistance Programme (EAP), Healthcare Cashback scheme, and wellness initiatives.

After this apprenticeship

Possible progression to a permanent role

Ask a question

The contact for this apprenticeship is:

CITY OF BRISTOL COLLEGE

The reference code for this apprenticeship is VAC1000333188.

Apply now

Closes in 14 days (Wednesday 6 August 2025 at 11:59pm)

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