Operational Team Loader - Apprentice Urban Driver - HGV
FCC ENVIRONMENT (UK) LIMITED
Welwyn Garden City (AL7 1BD)
Closes in 20 days (Friday 15 August 2025 at 11:59pm)
Posted on 23 July 2025
Contents
Summary
As a Loader (Apprentice Urban Driver) at FCC Environment, you’ll support household waste and recycling services while working towards a recognised Level 2 Urban Driver Apprenticeship. You’ll receive structured off-the-job training plus daily duties to develop your knowledge, skills, and behaviours to operate safely.
- Wage
-
£15,704 to £25,396.80, depending on your age
National Minimum Wage
- Training course
- Urban driver (level 2)
- Hours
-
This is a full-time role with work patterns to be confirmed on appointment.
40 hours a week
- Start date
-
Monday 15 September 2025
- Duration
-
1 year
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Collecting various waste streams (including food, glass, plastic, cans, paper and card) from households and businesses
- Loading recycling and waste into collection vehicle.
- Participating in the Level 2 Urban Driver Apprenticeship, including 20% off-the-job learning (e.g., theory sessions, e-learning, workshops)
- Attending all scheduled apprenticeship sessions and assessments
- Demonstrating safe working practices and high standards of health and safety
- Maintaining cleanliness and supporting depot operations when required
- Developing the skills and knowledge to eventually drive up to a 26-tonne vehicle (subject to business needs and role availability)
- Always following company policies and procedures
Where you'll work
Tewin Road
Welwyn Garden City
AL7 1BD
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
TRS TRAINING LIMITED
Training course
Urban driver (level 2)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Prepare a fixed axle vehicle over 3500 kg in weight for the planned daily workload. This includes the cab, fluid levels, and general inspection.
- Monitor charge or fuel level of the vehicle to meet the daily requirements of the urban schedule
- Monitor the vehicle for defects.
- Co-ordinate own work with others to meet business priorities.
- Apply protections, manual handling and mechanical aids to the situation, when loading or off-loading goods.
- Prepare, position and secure goods appropriate for the goods type, the vehicle type and the urban conditions.
- Manage goods in transit. For example, security, and checking seals for signs of damage and leaks.
- Plan and/or adapt a driving route to meet contractual arrangements. For example single and multiple urban deliveries or collections.
- Drive fixed axle vehicles over 3500 kg in weight considering all relevant factors. This includes vehicle type, road surface, goods, environmental conditions, vulnerable road users and pedestrians
- Use on-board electronic systems in line with operating procedures.
- Respond and adapt to urban driving incidents, accidents roadworks and hazards.
- Manoeuvre fixed axle vehicles over 3500 kg in weight on site. For example, a customer driveway, building site, or recycling centre.
- Perform dynamic risk assessment of a site and take remedial action. For example, adjusting or aborting a delivery or collection due to safety issues.
- Manage relationships that enable successful urban delivery, collection and on-site contracts.
- Adapt communication style to meet the needs of the audience.
- Utilise available IT systems to manage data relating to the delivery/collection contract.
- Complete contractual obligations on site. For example, installing white goods in a home, or removing waste, leaving the site to the expected standard.
- Brief the customer on the technical specifications of the delivery, collection or installation, answering questions. This could mean, for instance, demonstrating how a product works.
- Adjust the services provided in response to customer requirements, within the limits of own role.
- Comply with relevant legislation and regulation, both when driving and on site
- Prepare a fixed axle vehicle over 3500 kg in weight for the planned daily workload. This includes the cab, fluid levels, and general inspection.
- Monitor charge or fuel level of the vehicle to meet the daily requirements of the urban schedule
- Monitor the vehicle for defects.
- Co-ordinate own work with others to meet business priorities.
- Apply protections, manual handling and mechanical aids to the situation, when loading or off-loading goods.
- Prepare, position and secure goods appropriate for the goods type, the vehicle type and the urban conditions.
- Manage goods in transit. For example, security, and checking seals for signs of damage and leaks.
- Plan and/or adapt a driving route to meet contractual arrangements. For example single and multiple urban deliveries or collections.
- Drive fixed axle vehicles over 3500 kg in weight considering all relevant factors. This includes vehicle type, road surface, goods, environmental conditions, vulnerable road users and pedestrians
- Use on-board electronic systems in line with operating procedures.
- Respond and adapt to urban driving incidents, accidents roadworks and hazards.
- Manoeuvre fixed axle vehicles over 3500 kg in weight on site. For example, a customer driveway, building site, or recycling centre.
- Perform dynamic risk assessment of a site and take remedial action. For example, adjusting or aborting a delivery or collection due to safety issues.
- Manage relationships that enable successful urban delivery, collection and on-site contracts.
- Adapt communication style to meet the needs of the audience.
- Utilise available IT systems to manage data relating to the delivery/collection contract.
- Complete contractual obligations on site. For example, installing white goods in a home, or removing waste, leaving the site to the expected standard.
- Brief the customer on the technical specifications of the delivery, collection or installation, answering questions. This could mean, for instance, demonstrating how a product works.
- Adjust the services provided in response to customer requirements, within the limits of own role.
- Comply with relevant legislation and regulation, both when driving and on site
Training schedule
- Duration: Typically, 12-18 months
- Learning content includes:
- Vehicle checks and defect reporting
- Safe and fuel-efficient driving techniques
- Understanding waste collection routes and schedules
- Health, safety and environmental procedures
- Customer service and teamwork
- Assessment: End-point assessment to demonstrate competence
- Progression: Potential to apply for a driver role when available, depending on performance, availability, and business need
Requirements
Desirable qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Customer care skills
- Problem solving skills
- Team working
- Initiative
- Non judgemental
- Patience
- Physical fitness
Other requirements
An interest and passion for the waste to resource industry • Flexibility, great communication/customer service skills • Working outdoors in all weather conditions • Driving License and access to transportation due to travel to various sites • Dedicated and committed to the Large Good Vehicle Apprenticeship • Aged 18+ (In the UK, the minimum age to hold a full HGV license is 18 years old.) Under 19s While GCSEs in English and maths, or equivalent qualifications, are not explicitly required for entry, they might be needed for the intermediate apprenticeship level. Functional Skills Level 2 is often accepted as an alternative to GCSEs. The Urban Driver apprenticeship is a Level 2 program focused on training individuals to transport goods by road in urban environments, adhering to specific quality and time standards. It incorporates functional skills like English and maths, often delivered alongside the apprenticeship or as a prerequisite. The apprenticeship combines practical on-the-job training with off-the-job learning, preparing apprentices for roles like customer delivery driver or delivery Driver. Those over 19 can opt out of the functional skills requirement,
About this employer
FCC Environment is one of the UK's leading waste and resource management companies employing more than 4,200 people. We provide a range of services, from collecting business and municipal waste to quarrying, recycling, and processing. We generate green energy from waste, recycle waste into new materials, promote reuse though our reuse shops and play a leading role in maintaining the circular economy. We are now on the lookout for a Large Good Vehicle Driver Apprentice to join our ever-growing business.
After this apprenticeship
Once you have completed your apprenticeship, and in your role as Operational Team – Loader, you will have opportunities to provide HGV driver cover for your team and, of course, be considered first for any full-time driver opportunities as they arise. Entry onto the Urban Driver Level 2 Apprenticeship is subject to demonstrating a positive attitude, strong work ethic, and reliable performance in your role as an Operational Team - Loader.
Ask a question
The contact for this apprenticeship is:
FCC ENVIRONMENT (UK) LIMITED
Rebecca Marshall
rebecca.marshall@fccenvironment.co.uk
The reference code for this apprenticeship is VAC1000333147.
Apply now
Closes in 20 days (Friday 15 August 2025 at 11:59pm)
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